I just purchased my Mavic Air and followed all setup procedures. One day I can fly using my video from my phone and everything is great. Every once and awhile it will tell me I lost signal and I loose my video. This weekend I was flying above the trees and the Mavic was around 1000 feet away and again i lost signal. A display came up with a button to come home so i pressed the button and the Mavic did not return. I had to leave it hoovering and went and found it. Once I could see it I was able to bring it down and fly it back to the house visually, but it still said signal lost. Please help.

Hi thanks for reaching DJI Forum, we do apologize if you are having issues with your video from the phone. May we ask what is the brand or make of your mobile device?

If you wish so you may upload your flightrecord to this site and share the link with us for further analysis: http://www.phantomhelp.com/LogViewer/Upload/
You'll find the flightrecord in a DJI subfolder on your mobile device.