The software there are a few automatic flights that also take place in photographs. some of the columns, photos are irradiance.which results in a white area in the orthophoto data at the end of the process.I share an example with you .this is starting to happen after the latest updates

Hello. Sorry for this trouble. I would like to know if the file or image was came from SD card directly? If not, kindly import the files from SD card going to your computer and please see the difference. If the image is already came from SD card, kindly uninstall and reinstall the app. Make sure to set a back up before uninstalling the app. Thank you.

DJI Natalia Posted at 2018-6-26 11:32
Hello. Sorry for this trouble. I would like to know if the file or image was came from SD card directly? If not, kindly import the files from SD card going to your computer and please see the difference. If the image is already came from SD card, kindly uninstall and reinstall the app. Make sure to set a back up before uninstalling the app. Thank you.

Hello Natalia .

yes Photos was came from SD card directly.I started to live after this problem last updated.How can I back up my previous flight plans before removing the application

fans5ed1c698 Posted at 2018-6-27 02:59
Hello Natalia .

yes Photos was came from SD card directly.I started to live after this problem last updated.How can I back up my previous flight plans before removing the application

Hello there. We apologize for the inconvenience. May I know what mobile device are you using?

DJI Wanda Posted at 2018-6-27 03:21
Hello there. We apologize for the inconvenience. May I know what mobile device are you using?

I am Using iPad Mini Retina Wi-Fi + Cellular ME820TU/A 32 GB .

fans5ed1c698 Posted at 2018-6-27 03:58
I am Using iPad Mini Retina Wi-Fi + Cellular ME820TU/A 32 GB .

I see. You just have to sync the flight records on your app. You can follow this tutorial on how to sync flight records: In that way, you can now uninstall the app. Then once you install it again, sync the flight records again then it will show there.