Alvaro L
lvl.3
Flight distance : 8832 ft
Spain
Offline
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In this corner of the world where I live, omissions that can influence a buyer decision are considered deceptive marketing. It happens also in other corners of the world by the way. If consumers keep getting back to DJI to buy the appropiate controller for their needs, then it is clear that DJI won't do nothing to change this situation.
For instance, in the European Union, The unfair commercial practices Directive says:
Misleading Practices (actions and omissions)
The Directive defines in detail what is considered a misleading action or a misleading
omission. Actions are the activities traders carry out in the promotion and sales of their
products:
A commercial practice is misleading if it either:
- Contains false information and is therefore untruthful, or
- In any way, including overall presentation, deceives or is likely to deceive the
average consumer, even if the information is correct and
- Causes or is likely to cause him to take a transactional decision that he would have
otherwise not taken.
Many other countries do have directives about misleading omissions like the european one, for instance Australia or the United States:
The Federal Trade Commission Act allows the FTC to act in the interest of all consumers to prevent deceptive and unfair acts or practices. In interpreting Section 5 of the Act, the Commission has determined that a representation, omission or practice is deceptive if it is likely to:
- mislead consumers and
- affect consumers' behavior or decisions about the product or service.
This is why the best course of action is:
1. Return the P4P/A+ if you bought it new and the reseller policy allow for it and get refunded. Buy then the one you need. Explain them that is is a case of deceptive marketing by omission.
2. In any case don't buy a second controller from DJI because if you do so, you would be rewarding deceptive marketing practices. If you can not return it an get refunded then buy the appropriate controller secondhand. |
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