My issue was with my 7.85 CrystalSky Ultra monitor. After the second shut down within the six months that I had it the monitor would not turn on. I reached out to the DJI online service who inturn directed me to file a repair claim.  A return label was e-mailed to me and the next day the monitor was sent for repair. Three days later I received notice that a Crystalsky monitor was shipped to my residence as a replacement and the repair service/replacement was covered under warranty. It wasn't stated but the monitor appears to be a brand new Crystalsky monitor. Everyone I taked to at DJI was very professional and knowledgeable in dealing with my issue and claim.

Thanks for sharing your positive experience with us. We're glad to hear everything works well now. Wish you have a good time.
If there are any further questions, feel free to contact us.