Has anyone seen this - latest firmware. When I play back from the Inspire 1 via camera mode and pressing the playback icon, I get a corrupted image as follows:




Anyone else seen this?

How to fix corrupted videofile

Thanks Dundee  - but that's not what I was asking - I posted an image from my ipad but it doesn't come out on the PC version of the forum software (crap forum software!).

I've re-uploaded the image.

This ISN'T during playback on an edit PC - this is playback from the pilot app connected to the Inspire 1 - so it's playing back over lightbridge.

Cheers,

Paul.

Pgale Posted at 2015-5-20 17:54
Thanks Dundee  - but that's not what I was asking - I posted an image from my ipad but it doesn't co ...

Anyone else seen this bug?

Pgale Posted at 2015-5-22 02:48
Anyone else seen this bug?

No, never seen anything like that.   

Questions:

1. Did you also see it LIVE or only playing back over lightbridge?

2. What does the file look like in the computer?   Clean or same issue?

jimhare Posted at 2015-5-22 10:06
No, never seen anything like that.   

Questions:

It was only via lightbridge when playing back recently recorded files. Recorded files are fine on the PC.

Pgale Posted at 2015-5-25 05:50
It was only via lightbridge when playing back recently recorded files. Recorded files are fine on t ...

Cool.  So not a camera issue then, just lightbridge.   Did it only happen in a single location or is it omnipresent?

dundee Posted at 2015-5-18 08:21
How to fix corrupted videofile

Gday Dundee,

mate, my thanks for this info. Along with a lot of other people, we have tried every possible avenue to recover the footage from my fly away.

Followed the instructions as per the link and it worked! You bloody ripper, can no see the final moments before the Inspire powered up to full noise and played chicken with a rather large gum tree!

Good work Dundee, keep it up.

It's a camera malfunction. Contact EU support pls, sorry but I think you need to send it back.

DJI-Autumn Posted at 2015-5-25 10:33
It's a camera malfunction. Contact EU support pls, sorry but I think you need to send it back.

Hi, DJI-Autumn,

Are you 100% sure it's a hardware issue? I've just done some more testing and it appears it only corrupts on 1080 50P footage playback. I currently have an SD card in the camera with a couple of days footage on it in 1080 25P, 4k 25P and a few 50P clips. Only the 50P clips corrupt on playback, the 1080 and 4K play fine. This is playback from the SD card over lightbridge by tapping the play button in the camera mode and browsing the card and playing.
In fact, when playing a 50P file and it corrupted, at one point, the right hand side of the image showed video from a different video entirely! And then playback locked up and I had to restart the Inspire 1 to get control back.

I'm wondering if the SD card could be an issue too? I'm using Sandisk Extreme 32GB class 10 U3 cards (60 MB/s). Probably unlikely but thought I'd mention it.

It very much looks like a software / firmware issue to me.

Can someone else try recording some 1080 50P in PAL mode and see if you have the same issues?

Thanks.

Pgale Posted at 2015-5-25 16:00
Hi, DJI-Autumn,

Are you 100% sure it's a hardware issue? I've just done some more testing and it  ...

I know that. It must sounds confusing but yes...

DJI-Autumn Posted at 2015-5-25 16:08
I know that. It must sounds confusing but yes...

Is it a known issue then? I have also seen SD card initialising messages for a long time on the app. Once just now I had to turn the Inspire off and re-start to get it initialised.

Will this need to go back to China or EU service centre? I'm wondering whether just to get my dealer to replace it as it's still so new. Certainly can't wait 6+ weeks for this!

Pgale Posted at 2015-5-25 16:36
Is it a known issue then? I have also seen SD card initialising messages for a long time on the app ...

You can get your dealer to arrange the replacement but he also need to go back to EU service center.

DJI-Autumn Posted at 2015-5-25 17:12
You can get your dealer to arrange the replacement but he also need to go back to EU service center ...

Is it a known hardware issue/fault?

Pgale Posted at 2015-5-25 17:51
Is it a known hardware issue/fault?

It rarely happened. I confirmed it with other colleagues, I'll inform it to EU support folks.

DJI-Autumn Posted at 2015-5-25 17:57
It rarely happened. I confirmed it with other colleagues, I'll inform it to EU support folks.

Ok thanks. Can just the camera be swapped out?

Pgale Posted at 2015-5-25 18:16
Ok thanks. Can just the camera be swapped out?

Yes, just camera.

Pgale Posted at 2015-5-25 11:16
Ok thanks. Can just the camera be swapped out?

@PGale... I've noticed exactly this issue on mine recently... Can I ask how you resolved it in the end?