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New z3 camera video lag
449 7 2018-6-30
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fansa3480d56
lvl.3
Flight distance : 10643 ft
United Kingdom
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I just bought a couple of weeks ago from a dealer in England a z3 camera and find that there is a 10 second delay on the video on my IPad, the signal breaks up and the zoom works like a delayed action because of the video link lag, my x3 camera work perfectly, and I have installed the latest software from DJI , my go app says upto date so have I got a bad camera or what ?any suggestion will be greatfully received
Alistair
2018-6-30
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Farnk666
Captain
Flight distance : 1711394 ft
Australia
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This is typical behaviour of the Z3.
Some people don't have the issue, many do.

We are yet to see a fix from DJI.
2018-6-30
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DJI Gamora
Super Moderator

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Hi thanks for reaching DJI Forum, apologies for any inconvenience. May I ask for the Ipad model you have?
2018-6-30
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fansa3480d56
lvl.3
Flight distance : 10643 ft
United Kingdom
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Brand new  A1823 2018  iPad
2018-6-30
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DJI Wanda
Administrator
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Hello there. We apologize for the inconvenience that you're having. Is there a possibility that you can send a sample video showing the problem so that we can isolate the issue?
2018-7-1
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fansa3480d56
lvl.3
Flight distance : 10643 ft
United Kingdom
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No point I have described the fault and reading on other forums it is a old and well know fault. That DJI have not fixed and will not now the inspire 1 is discontinuous and therefore obsolete in DJI opinion
2018-7-1
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DemolitionMan14
Second Officer
Flight distance : 1265961 ft
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United States
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DJI Wanda Posted at 2018-7-1 01:22
Hello there. We apologize for the inconvenience that you're having. Is there a possibility that you can send a sample video showing the problem so that we can isolate the issue?

Dumb request!!!  How do you expect him to provide a video showing lag of what the camera sees and whats being displayed on the mobile device.  I too have this issue and reported it to DJI 2 plus years ago and you did nothing.  I have had this issue show up on my iPhone 6 plus, 7 plus and iPhone X.  Don't have any issue with the x3 so its and issue with the camera, but like others said the I1 is obsolete so you have no intensions to fix.  WHY EVEN APOLOGIZE THIS ISSUE HAS BEEN REPORTED SINCE ITS RELEASE AND DJI DID NOTHING!!!  
2018-7-2
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DemolitionMan14
Second Officer
Flight distance : 1265961 ft
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United States
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If you can return it!!!  Its a flawed product.   Not worth the headache!!
2018-7-2
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