Abdra
 lvl.3
Flight distance : 9786952 ft
Malaysia
Offline
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I had a problem with my mavic pro which i purchased from Malaysia from DSC one of DJI's official distributors in Malaysia , 3 months later i noticed that fog started to condensate INSIDE the camera lens which doesn't allow any clear photo or video it wasn't happening every time but from time to time (not rainy weather at all ) 5 months later it kept happening several times consequently at altitude of 10 meters directly after i take off ( in a sunny day !) , so i took the drone to the DSC service center to claim warranty , i gave it to them 12/6/2018 with sample footage showing the problem which u can see here
( https://drive.google.com/open?id ... z-DzFYmXxK4iZ6hSXd4 ) , they told me that they sent it to be repaired in china and it just arrived to the technician there TODAY 7/2/2018
20 days just to send it ? seriously ????
i am very unsatisfied about how long it takes to repair !
and why they even have to send it to china ??
isn't there a repair center in Malaysia
i am really disappointed as they told me that it will take about two weeks to finish the whole process
i was having a lot of plans AS this is my summer holiday
and a lot of work and projects as well to be done
and all that now is delayed , who knows till when 
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