Cannot change map view
745 6 2018-7-8
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Merlin1951
lvl.2
Flight distance : 276434 ft
United States
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Try as I might I cannot change my map view. All I get is the standard view. When I tap on one of the other two, nothing happens. Am I missing a setting somewhere?

2018-7-8
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, sorry for the inconvenience. May I know if you are referring to satellite and hybrid view? Is it grayed out? What is your mobile device and DJI Go 4 app version?
2018-7-10
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Merlin1951
lvl.2
Flight distance : 276434 ft
United States
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DJI Paladin Posted at 2018-7-10 04:11
Hi, sorry for the inconvenience. May I know if you are referring to satellite and hybrid view? Is it grayed out? What is your mobile device and DJI Go 4 app version?

Thanks for responding. My mobile device is a Kindle Fire HD 8-inch tablet. The DJI Go 4 version is 4.2.20 (grabbed off of Google Play). The options for the Hybrid and Satellite maps are NOT greyed out. They just don't do anything when I tap on them. The only map I get is the Standard one and it seems to work ok. I'm at a loss as to why they don't work.
2018-7-10
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Rustic17
Second Officer
Flight distance : 2733760 ft
United States
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Do you have the RC on, too???
2018-7-10
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Merlin1951
lvl.2
Flight distance : 276434 ft
United States
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Rustic17 Posted at 2018-7-10 13:36
Do you have the RC on, too???

Yep. I always use the RC.
2018-7-10
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DJI Tony
Administrator

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Merlin1951 Posted at 2018-7-10 13:39
Yep. I always use the RC.

Have you tried to uninstall and reinstall the application or possibly change a device for us to isolate the issue? Please ensure that the files are saved and flight records are already sync before deleting the app.
2018-7-10
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Merlin1951
lvl.2
Flight distance : 276434 ft
United States
Offline

DJI Tony Posted at 2018-7-10 14:31
Have you tried to uninstall and reinstall the application or possibly change a device for us to isolate the issue? Please ensure that the files are saved and flight records are already sync before deleting the app.

Uninstalling and reinstalling doesn't seem to help. Same issue. I have no other device to use at the moment.
2018-7-10
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