Received RC (CAS-1924431-G7P8S2 bad battery)   that was to be repaired today, but was not the one I send in, mine had a  HDMI upgrade on it, this one does NOT have MY HDMI UPGRADE ON IT, made  note to DJI on original return packing that this was on my return RC,  but no one read it, I need my HDMI, picture enclosed of your  DJI replacement.

Just send me

DJI HDMI Output Module For Phantomand I will install it, can not wait 2-weeks for this to get straight, need now.

Case Details
Case Number：CAS-1924431-G7P8S2
Progress Inquiry Check the Quotation and Pay Print
Case Information
Product Information
Model：Phantom 4 Pro
Aircraft's Serial Number：
Case Information
Service Type：Repair
Issue Description：Remote Controller Error; RC will not fully charge, Please note RC has been upgrade with HDMI port.
Data Analysis：Not required

Sorry for the troubles. I'll forward to the local team for investigation, they will double check and contact you during the working time. We'll keep an eye on the status as well.

Susan, THANKS

Dog Man Posted at 2018-7-10 04:13
Susan, THANKS

I see our manager has contacted you, hope the issue will be sorted out very soon.