davidmartingraf
Captain
Flight distance : 84805085 ft
Offline
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Hey Folks,
I've had my Mavic Pro since March 2018, I checked the serial number of the battery included with my standard purchase and the date reads August 2017. I've had 40 flights in total and the battery seems to have decreased total flight time since first flying? The diminishing battery hasn't affected speed of the Mavic Pro, but today I flew for 19:01 (20 minutes on the application) not in Sport Mode and landed with 15% battery. At first I usually averaged up to 23 minutes of total flight time (not in Sport Mode) with approx. 15% battery remaining, today it doesn't seem like the battery can perform similarly? The Mavic Pro batteries are advertised to fly up to 27 minutes (hovering lasts 25 minutes flying to depletion). I don't think my battery could do that.
How does DJI handle the process of someone creating a ticket for batteries, which they can cross-check the data saved in the DJI GO 4 application? From my Flight Record in the App, it shows my battery clearly diminished? I'm assuming they will ask for me to send in the battery, or because they can review the data in the DJI GO 4 App, due they (for shipping safety reasons) replace the battery and ship me out a new one but not ask me to send in the old battery?
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