Hello
Sorry for my English... I'm french
I'm a new user of dji spark fly more combo. I have problem to obtain the "go fly" button. Spark and RC are well connected (green light on my RC). Smartphone (Google pixel 2 xl) is connected to the RC by wifi BUT DJI4 app seems to stay not connected. I try with Otg cable and it works fine in airplane mode. The problem seems to be between smartphone and RC. If I try about ten times, sometimes I obtain the "go fly" button. I can use spark .. But next time I use again spark same problem appears. Thanks for your help

Hi, sorry for the trouble that it caused, If may I ask, did you manage to turn off your mobile data when you're using a wi-fi connection?

France had a nice World Cup game today...congrats!!!

DJI Tony Posted at 2018-7-10 13:25
Hi, sorry for the trouble that it caused, If may I ask, did you manage to turn off your mobile data when you're using a wi-fi connection?

OK thanks for the idea I will try it today

Rustic17 Posted at 2018-7-10 13:28
France had a nice World Cup game today...congrats!!!

Yep! Still one match to celebrate

jpbond Posted at 2018-7-11 00:24
OK thanks for the idea I will try it today

Hi there, May I know if you were able to fix the issue?

DJI Paladin Posted at 2018-7-11 05:04
Hi there, May I know if you were able to fix the issue?

Yes thanks! I confirm when I turn off data by airplane mode WITH WIFI ACTIVATED everything works fine!! Thanks for the advice!

jpbond Posted at 2018-7-12 05:03
Yes thanks! I confirm when I turn off data by airplane mode WITH WIFI ACTIVATED everything works fine!! Thanks for the advice!

You're welcome. If you have another concern, please don't hesitate to post it. Enjoy and have a safe flight.