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Mavic Pro Air Encoder Error 0x8000000
1483 7 2018-7-12
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Cle
lvl.1
Flight distance : 114065 ft
Austria
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I often get the message - Air Encoder Error 0x8000000 - No Image Transmission.
The copter usually starts without a picture, I try to restart, but I can not solve the problem. Sometimes there is a connection, but sometimes not!
Do you have a suggestion or should I send the Mavic Pro for repair?



2018-7-12
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Clemens
lvl.1
Flight distance : 114065 ft
Austria
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On every Start no image!
Can‘t fix the problem!
Please help!
79F0F430-728B-4FDE-9799-844B03615317.png
2018-7-12
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Clemens
lvl.1
Flight distance : 114065 ft
Austria
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Clemens Posted at 2018-7-12 06:47
On every Start no image!
Can‘t fix the problem!
Please help!

I changed sd card, started with no sd card. Googled hours of hours, no fix! Does anyone know a answer?
2018-7-12
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Fraggboy
Second Officer
Flight distance : 65371 ft
United States
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With that kind of error happening every single time I would initiate the repair with DJI.  The least you could do is re-install the firmware on the controller and MP (From a wired computer).  I know you can update it via the phone/tablet, but I personally don't like to update firmware via wireless.
2018-7-12
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

We are so sorry for the troubles with image transmission, like Fraggboy mentioned, please try to refresh the firmware or reset the aircraft to the factory default via DJI Assistant 2 to see if it helps, if the error persists, the drone will need to be sent in for evaluation and the repair service, please start a ticket here: https://repair.dji.com/repair/index
2018-7-12
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Droningalex (Alex B.)
Captain
Flight distance : 4622680 ft

Spain
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It’s the memory card. Just had this issue, removed the sd card and the video came back on.
So just format the sd card.

Flysafely
Droningalex aka Alex B.
6-7 07:28
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djiuser_7PurKLtMOGIp
lvl.2
Flight distance : 2654 ft

Romania
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DJI Mindy Posted at 2018-7-12 19:35
We are so sorry for the troubles with image transmission, like Fraggboy mentioned, please try to refresh the firmware or reset the aircraft to the factory default via DJI Assistant 2 to see if it helps, if the error persists, the drone will need to be sent in for evaluation and the repair service, please start a ticket here: https://repair.dji.com/repair/index

I heve the same error aircraft encoder. Can you tell me where to check?
Screenshot_20190623-052451.png
6-23 15:58
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_7PurKLtMOGIp Posted at 6-23 15:58
I heve the same error aircraft encoder. Can you tell me where to check?

Hi there, I have replied your post here: https://forum.dji.com/thread-77171-1-1.html Please keep us updated in one thread, we will follow up, thank you.
6-23 22:44
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