djiuser_qWs8WCOBxfls
lvl.1
United States
Offline
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Having the same issue. Hopefully dji reads this. My grip won't turn on or off. I was able to get it to turn on by pressing the power on the gimbal, but now the battery is stuck on. I have tried the correct way of turning the battery off (press once, then long press) - it is unresponsive. I tried the other users suggestion of plugging into a power bank and then turning on, it didn't work. I then tried another users suggestion of updating the firmware - which it successfully updated, but still wouldn't turn off. I then tried to downgrade the firmware per another users suggestion, the update failed, now the battery grip is showing the center two lights constantly in, and is still unresponsive. When I plug in the grip to charge, it lights up on light at a time while cycling through all of the lights, and when I unplug it - it goes back to the two center lights.
I bought brand new from Amazon. It's now out of the return window. I don't want to pay for repairs on a brand new product. Help? |
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