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Another case of battery cracks....
544 21 2018-7-12
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Brantel
Second Officer
Flight distance : 240949 ft
United States
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One of my 3 new Phantom 4 IFB's has developed a crack.

This battery has 9 charges on it and was first activated on 6/1/2018. It's manufacture date is Mar 31, 2018.

This battery has never been abused, overheated, mis-charged, crashed, dropped, etc.

I have not seen many images of cracks in this location for these batteries.

I have already sent in a support request.

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2018-7-12
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DJI Gamora
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Hi thanks for reaching DJI Forum. We do apologize if you had issues with your batteries. May we ask for the case (CAS) number?
2018-7-12
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Brantel
Second Officer
Flight distance : 240949 ft
United States
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My case number is :  

1238229
2018-7-12
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ALABAMA
Captain
Flight distance : 9183019 ft
United States
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Lots of problems lately with batteries seems like.
2018-7-12
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A CW
Captain
Flight distance : 11002540 ft
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United Kingdom
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That's not good to see! Hope the replacement arrives soon.
2018-7-12
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DEUCEDOG
Captain
Flight distance : 2451777 ft
United Kingdom
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Yep ... seen that on 3 of my batteries  , i even  drilled out  the moulding dimple but that didn't stop the cracks developing another case of crap plastic .
2018-7-12
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Punchbuggy
Captain
Flight distance : 395450 ft
Australia
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Wow! First time I've seen that with the new internal clip design (indicated by the screws on the side of the cap). I'm sure that DJI will come to the party on this, if only to work out why.
2018-7-12
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ChavaLozVi
lvl.4
Flight distance : 89715 ft

Mexico
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Same problem for me, 2 out of 3 batteries I had cracked.
2018-7-13
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BIGDZ
Captain
Flight distance : 2214098 ft
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One of the reasons why Ill never buy a Phantom series drone, again. Every Phantom series drone I've owned, I had to deal with hairline cracks on the Airframe, battery and/or landing gear. Ive never had a hard landing or crash... Im hoping DJI finds a solution to this...
2018-7-13
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DEUCEDOG
Captain
Flight distance : 2451777 ft
United Kingdom
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BIGDZ Posted at 2018-7-13 08:44
One of the reasons why Ill never buy a Phantom series drone, again. Every Phantom series drone I've owned, I had to deal with hairline cracks on the Airframe, battery and/or landing gear. Ive never had a hard landing or crash... Im hoping DJI finds a solution to this...

I'm with you on that one , i am on my 4th replacement  p4p due to airframe cracks but as it stands  what  drone would you go for next ?
2018-7-13
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KedDK
Captain
Flight distance : 1132748 ft
Denmark
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Punchbuggy Posted at 2018-7-12 14:47
Wow! First time I've seen that with the new internal clip design (indicated by the screws on the side of the cap). I'm sure that DJI will come to the party on this, if only to work out why.

I don't think DJI will do much of this, see this thread too.
2018-7-16
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Anokadrone
First Officer
Flight distance : 39970 ft

United States
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KedDK Posted at 2018-7-16 00:07
I don't think DJI will do much of this, see this thread too.

Gee I wonder how many of those cracking batteries are out in the wild.  That could cost DJI  a pretty penny.  Smart manufacturing would says "fix it".  Lots of risk.  What  was the idea behind the design change?  Batteries popping out??   
2018-7-16
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Punchbuggy
Captain
Flight distance : 395450 ft
Australia
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Anokadrone Posted at 2018-7-16 02:46
Gee I wonder how many of those cracking batteries are out in the wild.  That could cost DJI  a pretty penny.  Smart manufacturing would says "fix it".  Lots of risk.  What  was the idea behind the design change?  Batteries popping out??

No - cracking in another spot. The original design had an internal spring like you'd see on a wooden clothes peg, with one side of the spring tensioned against the cap and the other pushing the clip out. In some instances where it was pushing against the cap, a crack would appear on the exterior - too much load for the plastic.
I haven't seen one of the newer design, high capacity batteries opened, but I suspect that the two screws indicate a friendlier internal mechanism for tensioning the clips.
2018-7-16
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Manxmann
Captain
Flight distance : 767402 ft
Australia
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That's not nice at all.  But as a percentage of all the Phantom batteries that are scattered around the word ?????
Said he,  rushing off to check his own batteries.....  phew.  
2018-7-17
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MaNaPH4
lvl.1

Canada
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I also have defective batteries (3 out of 4!) people should be aware that cracks can appear on the batteries just after the 6 month warranty expire.
It seems that mine had the same issue as people had in 2017-2016 with cracks next to the fourth led indicator. It is still not resolved and it clearly is a manufacturing defect.
5-14 15:45
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Glenn Goodlett
First Officer
Flight distance : 24434596 ft
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I think all 7 of my batteries have cracks. Some new some old, some on the back cover, some on the side. I'm also on my 4th P4 due to cracks.
5-14 16:40
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Manxmann
Captain
Flight distance : 767402 ft
Australia
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You would think that Chinese manufacturers would have had plenty of experience with plastics by now.  After all,  they have been turning it out for long enough !
   
5-15 01:40
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MaNaPH4
lvl.1

Canada
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Glenn Goodlett Posted at 5-14 16:40
I think all 7 of my batteries have cracks. Some new some old, some on the back cover, some on the side. I'm also on my 4th P4 due to cracks.

Yes I have cracks on my P4 too !
Did you get it replaced by DJI with the warranty ?
5-15 07:05
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Tnap22
lvl.3
Australia
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This is the what’s happened to my gear too. Spend thousands of dollars with this company that brings out terrible quality gear, other products with terrible firmware for limited use such as the Ronin S.

These are two seperate batteries as well. No crashes. Treat my gear with respect. Lives in the foam carry case when it’s not in use.
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5-15 14:10
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Edward J Smith
Second Officer
Flight distance : 1619339 ft
United States
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4 of my 7 have the cracked batteries it's been going on for a long time.
https://forum.dji.com/forum.php? ... d=171283#pid1634259
5-17 10:27
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Spirytus
lvl.3
Flight distance : 126831 ft
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Canada
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I just noticed the hairline crack on one of my batteries as well (See attached). Of course the battery is beyond the 6 month warranty.

Anyone know where I can purchase a new plate? I know DJI is very reluctant on selling spare sub-parts for their products, but I think in this case they should make an exception...




5-17 12:15
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Wizzokartworld
Second Officer
Flight distance : 3991130 ft
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United Kingdom
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I have cracks in my batteries
5-17 15:06
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