Have a very bad day today...I have lost a drone, kinder lost it, cause it crash on a 3 stories building's roof top, I can't saw it and reach it...
It was a normal day, I take off and fly around in the school, it start out well. Then I fly above a 3 stories high building, a few second later I got a message to fly clocer cause of weak singnal, I start panic, I walk closer to control the drone back to me. Then it was flying away from me the with 'landing' in red on my screen. I tried to abort the landing, but that didn't seem to work. Lastly I saw it 'crash' on the roof top and show the aircraft is tilt(upside) so I can't fly it back. Can someone help me? By the way this is a replacement drone by Ryze that I get for my drone crash. Can Ryze help me? Here is the case number that I get last time CAS-1776363-W1J1D3 and CAS-1841333-V4V5W2.

Sorry to hear that; hope you can recover your drone.

Have you tried to ask the buildings owner for help? I hope you can recover it.

dronto Posted at 2018-7-13 08:38
Sorry to hear that; hope you can recover your drone.

hope so as well

Vlas Posted at 2018-7-13 16:54
Have you tried to ask the buildings owner for help? I hope you can recover it.

well the building is too tall and I even need to call a aerial work platform to take it...
but calling it will cost more that 100$ so I decided to gave up the drone.
Maybe the rain or the wind will blow it down hopefully

Jacksonnai, we are so sincerely sorry to hear this, please do feel refer to the link below to contact our support, we'll do our best to help you.   Email us at support@ryzerobotics.com. You can call us also on this number +1 31 06165299 and you can contact us thru live chat. Just go to our website www.ryzerobotics.com.

RYZE Posted at 2018-7-15 04:44
Jacksonnai, we are so sincerely sorry to hear this, please do feel refer to the link below to contact our support, we'll do our best to help you.   Email us at . You can call us also on this number +1 31 06165299 and you can contact us thru live chat. Just go to our website www.ryzerobotics.com.

contacted them but I need to get the drone back in order to get a replacement one

Sorry to hear the bad news but must ask if you know of any that has a mavic or equal?  am saying because I have seen some use another drone to rescue another, one from a watertank  another from a tree both were successful.   Just a thought.

jacksonnai Posted at 2018-7-15 04:48
contacted them but I need to get the drone back in order to get a replacement one

I deeply apologize for the inconvenience caused.

nmac Posted at 2018-7-15 10:45
Sorry to hear the bad news but must ask if you know of any that has a mavic or equal?  am saying because I have seen some use another drone to rescue another, one from a watertank  another from a tree both were successful.   Just a thought.

asked my friend that have a spark to help me tmr
I will share with you guys tmr about it

jacksonnai Posted at 2018-7-16 03:23
asked my friend that have a spark to help me tmr
I will share with you guys tmr about it

Good luck!

nmac Posted at 2018-7-15 10:45
Sorry to hear the bad news but must ask if you know of any that has a mavic or equal?  am saying because I have seen some use another drone to rescue another, one from a watertank  another from a tree both were successful.   Just a thought.

alright, today my friend and me went to search for it and well very sad cause we can't find it on the roof top searched on other roof top around the building but found noting. Im guessing maybe it get blown by big wind and fell down hardly on the ground and someone have took it or get blown to a drain and flushed away with the water.
RIP Tello...

Hopefully you will have another Tello soon.

jacksonnai Posted at 2018-7-17 03:42
alright, today my friend and me went to search for it and well very sad cause we can't find it on the roof top searched on other roof top around the building but found noting. Im guessing maybe it get blown by big wind and fell down hardly on the ground and someone have took it or get blown to a drain and flushed away with the water.
RIP Tello...

Very sorry for you Nai.

DMX_MT Posted at 2018-7-17 14:34
Very sorry for you Nai.

it is ok   

Vlas Posted at 2018-7-17 14:11
Hopefully you will have another Tello soon.

for now I planning to buy other drone maybe mavic air or some new drone but I will wait until end of the year

Sorry to read that buddy

jacksonnai Posted at 2018-7-17 03:42
alright, today my friend and me went to search for it and well very sad cause we can't find it on the roof top searched on other roof top around the building but found noting. Im guessing maybe it get blown by big wind and fell down hardly on the ground and someone have took it or get blown to a drain and flushed away with the water.
RIP Tello...

sorry to hear that Jacksonnai; would you consider getting another drone in the meantime? I have Mavic Pro Platinum and love it

dronto Posted at 2018-7-19 06:53
sorry to hear that Jacksonnai; would you consider getting another drone in the meantime? I have Mavic Pro Platinum and love it

yup of course will buy a new one, maybe on some sale event  

jacksonnai Posted at 2018-7-19 16:32
yup of course will buy a new one, maybe on some sale event

good to hear that...are you flying any other drones now?

dronto Posted at 2018-7-20 07:30
good to hear that...are you flying any other drones now?

no Tello it my first drone

jacksonnai Posted at 2018-7-20 16:39
no Tello it my first drone

Mavic 2 is coming up soon based on what I learned from some folks who recently test-fly it...
It should be a nice drone to consider if you want to go to a bigger drone.
Tello is always fun...I am very happy with my Mavic Pro Platinum

dronto Posted at 2018-7-20 17:29
Mavic 2 is coming up soon based on what I learned from some folks who recently test-fly it...
It should be a nice drone to consider if you want to go to a bigger drone.
Tello is always fun...I am very happy with my Mavic Pro Platinum

Well I won't buy big drone as Im still a beginner
For real I have been thinking of buying a spark before but then I saw some review about Tello on youtube so I deiced to buy the tello instead the spark gladly I made the right choice, to go with small drone as a beginner, if not I need to paid a ton of money to repair it or even lost it

jacksonnai Posted at 2018-7-21 00:57
Well I won't buy big drone as Im still a beginner
For real I have been thinking of buying a spark before but then I saw some review about Tello on youtube so I deiced to buy the tello instead the spark gladly I made the right choice, to go with small drone as a beginner, if not I need to paid a ton of money to repair it or even lost it

Hahhaa you have a point

dronto Posted at 2018-7-21 06:41
Hahhaa you have a point