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spark wont take off battery issue
457 11 2018-7-13
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Z-Axis
lvl.1
Flight distance : 833 ft
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my spak has les then 10 hours on it, and noe of my batteries now will not allow it to take off because of what it says are large differences int th elevels of charge in the cells. is ther any fix for this?


2018-7-13
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landude
lvl.4
Flight distance : 126407 ft

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What charger are you using and how many batteries is this happening with.
Sounds like they are all unbalanced, when you press the button on the battery how many lights are you seeing?
Can you power up the spark? Perhaps the batteries need their firmware dated?
Were you running the batteries to near empty when everything was working.
2018-7-13
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S-e-ven
Captain
Flight distance : 3740030 ft
United States
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Less than 10 hours is less than 60 flights
Do you have it also less than 6 month?

The warranty for the batteries is less than 6 month, under 200 cycles.
Contact DJI or the dealer!
2018-7-13
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rimza
Captain
Flight distance : 3307 ft
Brunei
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Try to let the batteries cool down first before charging. Then recharge the batteies till full and try to fly again. If you still have unbalance cells, follow S-e-ven advice above.
2018-7-13
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Z-Axis
lvl.1
Flight distance : 833 ft
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landude Posted at 2018-7-13 15:58
What charger are you using and how many batteries is this happening with.
Sounds like they are all unbalanced, when you press the button on the battery how many lights are you seeing?
Can you power up the spark? Perhaps the batteries need their firmware dated?

I am using the charger that came with it capable of taking 4 batteries of the two that came withit only one is giving me the error
2018-7-13
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Z-Axis
lvl.1
Flight distance : 833 ft
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not sure how long i have had it but pretty certain it is over 6 months, the batter from the lights seems to be fully charged I am wondering if there is a way i can completely discharge it for a deep cycle reset
2018-7-13
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Elena Faith
New

Pakistan
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Would believe that I ought not to have given you a chance to take off in any case. Did you disclose to it that you had the approval to fly there If you did "Unlock" and it would not give you a chance to fly once more into the zone then that is a product issue? Write Essay You were only a little piece over a mile from the finish of a runway I am astounded it let you take off by any means.
2018-7-13
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
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Z-Axis Posted at 2018-7-13 21:20
I am using the charger that came with it capable of taking 4 batteries of the two that came withit only one is giving me the error

4 batteries? Or 3?
After market Charger?


But it can happen, that a battery gets bad.
Or was it from the beginning.
Give it a full decharge circle, till it gets off alone.
Power on the spark and download files from the SD via Wifi
Till the batt is down. Full charge , best in spark, if you just have a after market charger(?)
2018-7-13
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
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Elena Faith Posted at 2018-7-13 23:15
Would believe that I ought not to have given you a chance to take off in any case. Did you disclose to it that you had the approval to fly there If you did "Unlock" and it would not give you a chance to fly once more into the zone then that is a product issue? Write Essay You were only a little piece over a mile from the finish of a runway I am astounded it let you take off by any means.

I guess, you missed the topic ;-)
2018-7-13
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DJI Stephen
Super Moderator

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Hi. I am sorry that you are having these issues on your DJI Spark's batteries. May I know when and where did you purchase these batteries?
2018-7-14
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Z-Axis
lvl.1
Flight distance : 833 ft
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DJI Stephen Posted at 2018-7-14 16:19
Hi. I am sorry that you are having these issues on your DJI Spark's batteries. May I know when and where did you purchase these batteries?

I got then with the fly more combo that I bought at best buy, not sure how long ago it was but i am pretty sure it is over 6 months ago, only one of the two batteries that came with it is giving me the error
2018-7-14
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annajohnsn
lvl.1

United States
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Batteries should be kept in a cool, dry place ideally around 60 degrees F. I think that batteries should not be kept in the freezer. Demerol addiction treatment You can store them in a refrigerator, but to prevent condensation you should keep in them a sealed plastic bag.
11-13 02:42
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