fansbc6a1566
lvl.1
Offline
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Don't bother with the DJI Care refresh.
It's a scam and you're better off self insuring your Spark.
I got a refurbished unit back with problems from the first flight.
I called DJI Support and they refused to acknowledge the problems could be the unit. On phone support, on hold and troubleshooting for hours. Still not fixed or replaced. My drone is a complete waste now and I will sell for parts on ebay and buy a new one. No refresh ever again for me. I'll just buy a new unit alone if I have a problem.
DJI customer support is lacking, at best. They do not help anything. Horrible customer support.
I spent $100 for refresh, $50 on replacement plus overnight shipping and it still took 2 weeks and I got back someone else's refurbished drone that does not work very well.
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