DJI Susan
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Maldades Posted at 2018-7-19 10:56
2 uses and it is under repair... 14 days without can use a products for which I have paid €1,200. Which is a tool for work.
Probably like all of you, I have bought thousand of products from many different companies, this is the first time at my 43 years of live that experience something like that.
They can try to make similar packaging and web site like Apple, but at the end of the day it is a 100% Chinese company: bad products and worse service.
Maldades, I understand your frustration and very sorry about this. I've checked your case, the package has been shipped already and the tracking number is available, please check whether you have received it. Also, this issue has been optimized in the firmware update, we sincerely suggest updating to the latest version to see whether it works.
BTW, if you need one's attention, please click the reply button under one's message so that he/she can get the reminder and handle it timely, thanks! |
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