Fan issues
1082 10 2018-7-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans6690a80a
lvl.1
Offline

Hi, Hi keep getting error message aircraft core board overheated, fan was working fine then seem to stop after an upgrade was done and have only had drone 3 days! Has anyone one else had same issue?
2018-7-17
Use props
Bill B
lvl.4
Flight distance : 319245 ft
United States
Offline

I have read other posts to the same problem. I would start a ticket with DJI and return it for another.
2018-7-17
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Sorry to hear about that. May I know if you always have the warning message on the APP screen after turning it on for a while? If it appears frequently, please post a screenshot here. For the fan issue, would you please record a short video for evaluation?

2018-7-17
Use props
fans6690a80a
lvl.1
Australia
Offline

Bottom side of drone heats up to point you can’t touch then message comes up.
2018-7-17
Use props
fans6690a80a
lvl.1
Australia
Offline

Screen shot of message
88F8B8F6-E19E-4A65-8587-C1762A97CEF3.png
2018-7-17
Use props
MrArcher
lvl.4
Flight distance : 401706 ft
United States
Offline

Return it to the store if you can. If not, make a ticket and send it to DJI. Something is definitely not right.
2018-7-17
Use props
DJI Tony
Administrator

Offline


Hi, I would suggest contacting our support or you can reach the re-seller and process a replacement. Kindly see the link below for you to contact our support.

www.dji.com/support
2018-7-17
Use props
fans6690a80a
lvl.1
Australia
Offline

I read another post that said check fan is not getting stuck and on inspection found the front steel mesh was up against the fan I moved it back with a tooth pick and fan now running ok and temp ok I’ll see how it goes.
2018-7-17
Use props
HedgeTrimmer
First Officer
United States
Offline

Missed screen and toothpick.

Any idea how screen got pressed into fan?

2018-7-17
Use props
HedgeTrimmer
First Officer
United States
Offline

MrArcher Posted at 2018-7-17 06:01
Return it to the store if you can. If not, make a ticket and send it to DJI. Something is definitely not right.

Never mind.

2018-7-17
Use props
MrArcher
lvl.4
Flight distance : 401706 ft
United States
Offline

Imho, I'd still return it. You have no idea what in the manufacturing process caused this OR more importantly, does this suggests something else might be compromised as well? This could be an indicator of other issues, so just take it back while you can. If an expensive electronic device doesn't work correctly right out of the box, return it.
2018-7-18
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules