adamjrichman
lvl.2
United States
Offline
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Disclaimer: rant.
Ok so just to be clear, you sold a $1,200 product without an $8 cable!? Can you see how your users might find that to be completely outrageous? PLEASE INCLUDE THIS CABLE. Not having the necessary tools to function (as advertised) rendered this entire setup (Ronin-S + Force Pro) utterly useless for a shoot this week. Wasted an entire day prepping it only to have it sit on the bench and never get used. Outrageous.. And I'm sorry, but you're suggesting the proper way to affix these two objects - both of which are sold by DJI - is to *velcro* them together!? Forgive the tone but this just seems completely absurd to me on both accounts.
Plus there's the fact that a user cannot power an external follow focus motor or a Teradek because no 4-pin cables were released with the product and no public pin-out exists for us to make our own easily... Why on earth would one choose a random, arbitrary cable type, instead of an industry standard like p-tap!? It's not even like you're making money on the 4-pin cable! They're $8! I'd have paid $100 more for the entire gimbal if DJI had just given me a proper power connection to use. Instead I'll have to buy a $200 cable just to make this device useful (at least in a professional setting where wireless video is required). That's nearly 30% the price of the gimbal - for a cable - because of a glaring design oversight. Ugh. |
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