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500 9 2018-7-19
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gugalbarion
lvl.1
Flight distance : 24675 ft

Brazil
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Dear, my module where OFDM is broken and has the Part Number P77JDE2, can I exchange it for P77DEB2? What changes between them?  Thank you very much in advance.
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2018-7-19
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DJI Wanda
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Hi. We apologize for what happened to your phantom. However, we highly suggest to send it to our repair center and let our engineers fix it. We cannot assure you that the item that you will replace with the damaged ones will work well. It will only be our engineers can determine if this will work or not. You can contact our support: +1 (818) 235 0789 Mon-Fri 7:00AM - 5:00PM (PST) to start up a case.
2018-7-19
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gugalbarion
lvl.1
Flight distance : 24675 ft

Brazil
Offline

DJI Wanda Posted at 2018-7-19 05:46
Hi. We apologize for what happened to your phantom. However, we highly suggest to send it to our repair center and let our engineers fix it. We cannot assure you that the item that you will replace with the damaged ones will work well. It will only be our engineers can determine if this will work or not. You can contact our support: +1 (818) 235 0789 Mon-Fri 7:00AM - 5:00PM (PST) to start up a case.

In Brazil not avaible a repair center easy.
2018-7-19
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DJI Wanda
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gugalbarion Posted at 2018-7-19 06:38
In Brazil not avaible a repair center easy.

It will be in North America.
2018-7-19
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gugalbarion
lvl.1
Flight distance : 24675 ft

Brazil
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DJI Wanda Posted at 2018-7-19 06:47
It will be in North America.


it's a simple matter both parts are from phantom 3 4k just need to know if i can take one and put in the other. Part Number P77JDE2, current I want to exchange for P77DEB2 just need to know if it works
2018-7-19
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djiuser_Au4EN9mnoRks
lvl.1

India
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DJI Wanda Posted at 2018-7-19 06:47
It will be in North America.

I dont think so%0D%0A%0D%0A.
2018-7-19
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djiuser_Au4EN9mnoRks
lvl.1

India
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i

please
2018-7-19
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djiuser_Au4EN9mnoRks
lvl.1

India
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hihii
2018-7-19
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djiuser_Au4EN9mnoRks
lvl.1

India
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hihii
2018-7-19
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DJI Stephen
Super Moderator

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gugalbarion Posted at 2018-7-19 06:51
it's a simple matter both parts are from phantom 3 4k just need to know if i can take one and put in the other. Part Number P77JDE2, current I want to exchange for P77DEB2 just need to know if it works

Hi. To know if both parts are interchangeable or not. Since you are in Brazil please contact DJI Support at support@dji.com for further help on this issue that we have today. Please send an email containing this issue together with the pictures that you have posted as well. Thank you.
2018-7-20
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