rlkaerial
lvl.2
Flight distance : 1180322 ft
United States
Offline
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Hi,
I have the Inspire 2 X7 with the SSD Cinema DNG and Apple ProRes key. After the latest firmware update V01.02.0200 I have been unable to switch from photo mode to video mode, it is stuck on photo mode, whenever I try to switch it stalls and looks like it is trying to change but doesn't, see link for more context http://bit.ly/2O307ZP.
I spoke to several DJI support staff over chat on the DJI website and they told me to refresh the new firmware, and reinstall crystal sky. I refreshed the firmware 4 times now and reinstalled crystal sky but still no luck. I also formatted my SSD and SD cards but still no luck. No DJI support staff said I needed to change my SD card to exfat, which I believe I did successfully using the disk utlity on my mac (see attached image) but still no luck. Has anyone run into this issue as well? I have a job on Sunday morning at 8am PST so I am really trying to fix this asap, it would be a huge blow if I have to let down the team for that shoot so any help is greatly appreciated. Thanks again!
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Exfat
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