I recieved my P2V+V3.0 with extra battery last Friday. After using and recharging each battery 4 times, one battery (serial# 2427) has a full capacity of 4322 mAh, does that mean it's lost 17% in 4 charge cycles (see attached images).

DJI, please respond.

Thanks,

Craig

Try a discharge cycle that goes below 8% to recalibrate the capacity meter and see if that resolves your issue.  If not ....get it replaced.

swomilan Posted at 2014-11-3 22:12
Try a discharge cycle that goes below 8% to recalibrate the capacity meter and see if that resolves  ...

Should I wait until I have more cycles or just do it now? thanks

crc2004 Posted at 2014-11-4 00:04
Should I wait until I have more cycles or just do it now? thanks

you can do it now to see if it fixes the issue but it's not something that should be done too often outside of the DJI recommended cycles since deeper discharges cause more stress to a LiPo

Hi Craig,

pls try a full discharge and recharge cycle as Swomilan suggested. If that does not work, then pls return it back to your local dealer or contact DJI local support center (pls refer to http://www.dji.com/support). As your battery is still within the guarantee period, we would exchange a new one for you.

Ok, I did a discharge to 6%,photo below. Next time I went to fly go ta bad cell message, connected to Phantom app and it gave me an error 53 with no description but the battery is bad look at the cell voltages (attached).

Time to send it back

Exactly the same happened to mine after the battery update , dealer swapped it for a new one ,  strange thing is this battery was flying well with good flight times and no bad cell message before the battery update was done.

uptowndisco@hot Posted at 2014-11-6 03:27
Exactly the same happened to mine after the battery update , dealer swapped it for a new one ,  stra ...

Same here......

crc2004 Posted at 2014-11-6 03:30
Same here......

Hi Crc2004,

in this case, pls update the battery and main controll version in the Phantom assistant software (update whichever is available). Try it before you send it back to dealer for exchange. Because these updates are supposed to solve this problem.

uptowndisco@hot Posted at 2014-11-6 03:27
Exactly the same happened to mine after the battery update , dealer swapped it for a new one ,  stra ...

Hi Uptowndisco,

it could be possible that the battery is not an original battery from DJI. Thus it went wrong after update. Of course, we also could not rule out the possibility that the battery has error somehow. Anyway, as you have got a new one, enjoy your flights!

DJI-Jolie Posted at 2014-11-6 14:44
Hi Uptowndisco,

it could be possible that the battery is not an original battery from DJI. Thus i ...

It was a Genuine Dji battery , I bought new the complete package Vision 2 Plus+ from a level 1 Dealer in the UK , thanks

DJI-Jolie Posted at 2014-11-6 14:09
Hi Crc2004,

in this case, pls update the battery and main controll version in the Phantom assista ...

All firmware was already up to date.

crc2004 Posted at 2014-11-8 05:09
All firmware was already up to date.

Hi Crc2004,

if you have tried and that didn't help, then pls contact your local dealer. Sorry for the inconvenience!

Anyway, enjoy your flights!