Osmo Mobile 2 motor hangs
397 1 2018-7-22
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Ryan Harvey
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United States
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About a week into ownership, and my OM2 decided that the motor that sits at the base of my phone was going to have dead spot. You can audibly hear the motor spin as though it's trying, but it also catches and gives a jittering and clicking sound. Has anyone else had this issue? It's had minimal use, was balance all 3 times I got it out, and has never been forced or bumped while powered on.
2018-7-22
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DJI Wanda
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Hello there. We apologize for the inconvenience. Is the firmware updated? Did you try to calibrate the gimbal? Is it possible for you to provide a sample video showing the problem?
2018-7-23
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