My phantom 3 advance as started have video lag in ftv. Its impossible to follow a moving object now. nothing as changed no new firware. I have tryed diffence phone and different cords. nothing helps.

Have you tried hard restarting the drone? by shutting it down from battery then pulling the battery out for 30 mins to an hr then turning it back on? fixed a similar problem with one of my phantom 3 SEs

Hi, we are very sorry for the inconvenience. I  just want to confirm, Have you tried to uninstall and reinstall DJI Go App? May I also know what's the make and model of devices are you using? Please make sure to use a compatible device. Thanks.

DJI Natalia Posted at 2018-7-23 03:57
Hi, we are very sorry for the inconvenience. I  just want to confirm, Have you tried to uninstall and reinstall DJI Go App? May I also know what's the make and model of devices are you using? Please make sure to use a compatible device. Thanks.

Yah i have. It's don't matter what app I'm using to control the drone same lag. I'm using Motorola force 2

fans55b1d7dd Posted at 2018-7-23 05:45
Yah i have. It's don't matter what app I'm using to control the drone same lag. I'm using Motorola force 2

Hi, unfortunately the Motorola force 2 that you are using is not fully compatible to run the app. Please take a quick look in the list of fully compatible devices below. Thank you.

DJI Gamora Posted at 2018-7-23 05:51
Hi, unfortunately the Motorola force 2 that you are using is not fully compatible to run the app. Please take a quick look in the list of fully compatible devices below. Thank you.

[view_image]

I was trying my friends s7 other day same 6s lag

DJI Gamora Posted at 2018-7-23 05:51
Hi, unfortunately the Motorola force 2 that you are using is not fully compatible to run the app. Please take a quick look in the list of fully compatible devices below. Thank you.

[view_image]

I was trying my friends s7 the other day same 6s lag

fans55b1d7dd Posted at 2018-7-23 06:08
I was trying my friends s7 other day same 6s lag

Hi, make sure that no other apps are opened, turn off the bluetooth and enable the airplane mode. Thank you.