Air encoder error (0x20)
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans7fffd786
New
Brazil
Offline

This error has appeared (air encoder error (0x20)) and the camera has not sent image to the control, besides the warning of strong wirless interference. How can I solve the problem?
2018-7-26
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.
2018-7-26
Use props
Junior Berger
New
Brazil
Offline

DJI Paladin Posted at 2018-7-26 06:31
Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.

WhatsApp Image 2018-07-26 at 14.16.58.jpeg WhatsApp Image 2018-07-26 at 14.16.58 (1).jpeg
WhatsApp Image 2018-07-26 at 14.16.58.jpeg
2018-7-26
Use props
KedDK
Second Officer
Flight distance : 1133038 ft
Denmark
Offline

I had a P4P replacement with that Aircraft Encoder Error, no fw upgrades/refreshes solved it and needed to be replaced again, you might have to send it in or if new, return it as defect and get a new one.
In mine that error went away after 5-15 min warm up and then the camera view appeared in the app but i have to see other report the same behavior and was a pita as battery was down at 95-90% when it finally was ready to fly safely.
2018-7-28
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline


Hi, if you already restored the factory defaults and refresh firmware using DJI Assistant 2 and issue is still the same, I would recommend to send it in. Kindly contact our support. team using this link: (https://www.dji.com/support?site=brandsite&from=nav). Thanks for your support.
2018-7-28
Use props
VJ Gautam
New

India
Offline

how can solve this error .plzzz help me
2019-2-6
Use props
VJ Gautam
New

India
Offline

aircraft encoder error (0x20) how can remove this error plz help me
2019-2-6
Use props
Bernie UK
lvl.1
United Kingdom
Offline

I have it too now?
2020-1-3
Use props
Bernie UK
lvl.1
United Kingdom
Offline

DJI Paladin Posted at 2018-7-26 06:31
Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.

Just turned on my P$Pro after about 6 months. Got this, please advise?
2020-1-3
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Bernie UK Posted at 1-3 08:26
Just turned on my P$Pro after about 6 months. Got this, please advise? [view_image]

Hi. Thank you for the response. With regards to the error message. The error code indicates that the drone has a hardware issue. Did the drone had a hard landing or crash? I would recommend for you to contact our DJI support team to start up a ticket at ( https://www.dji.com/support?site=brandsite&from=nav ) for further assistance. Please note that the repair cost will depend on the said warranty period of the drone otherwise, valid charges will apply. Thank you.
2020-1-3
Use props
Juliano Cruz
lvl.4
Flight distance : 4158868 ft
  • >>>
Brazil
Offline

I found this article here:
https://mavicpilots.com/threads/ ... -possible-fix.3123/

It seems that if you change the SD cards it will fix the issue.
2020-1-4
Use props
Bernie UK
lvl.1
United Kingdom
Offline

Juliano Cruz Posted at 1-4 08:52
I found this article here:
https://mavicpilots.com/threads/ ... -possible-fix.3123/

I have never changed the sd card. Always used the same one.
2020-1-4
Use props
Bernie UK
lvl.1
United Kingdom
Offline

VJ Gautam Posted at 2019-2-6 17:47
aircraft encoder error (0x20) how can remove this error plz help me

Was yours ever solved?
2020-1-4
Use props
Juliano Cruz
lvl.4
Flight distance : 4158868 ft
  • >>>
Brazil
Offline

Bernie UK Posted at 1-4 12:05
I have never changed the sd card. Always used the same one.

I'm not sure if its the real cause of this issue, but if it's possible, try another SD cards.
2020-1-4
Use props
MyoGyi
lvl.1

Myanmar
Offline

Same too problem tell me please.
2020-1-5
Use props
djiuser_OgYpwQssZGTH
lvl.1

United States
Offline

They dont care there fw caused this they should fix but they dont care.
2020-1-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules