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Air encoder error (0x20)
1579 15 2018-7-26
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fans7fffd786
New
Brazil
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This error has appeared (air encoder error (0x20)) and the camera has not sent image to the control, besides the warning of strong wirless interference. How can I solve the problem?
2018-7-26
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.
2018-7-26
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Junior Berger
New
Brazil
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DJI Paladin Posted at 2018-7-26 06:31
Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.

WhatsApp Image 2018-07-26 at 14.16.58.jpeg WhatsApp Image 2018-07-26 at 14.16.58 (1).jpeg
WhatsApp Image 2018-07-26 at 14.16.58.jpeg
2018-7-26
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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I had a P4P replacement with that Aircraft Encoder Error, no fw upgrades/refreshes solved it and needed to be replaced again, you might have to send it in or if new, return it as defect and get a new one.
In mine that error went away after 5-15 min warm up and then the camera view appeared in the app but i have to see other report the same behavior and was a pita as battery was down at 95-90% when it finally was ready to fly safely.
2018-7-28
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi, if you already restored the factory defaults and refresh firmware using DJI Assistant 2 and issue is still the same, I would recommend to send it in. Kindly contact our support. team using this link: (https://www.dji.com/support?site=brandsite&from=nav). Thanks for your support.
2018-7-28
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VJ Gautam
lvl.1

India
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how can solve this error .plzzz help me
2019-2-6
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VJ Gautam
lvl.1

India
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aircraft encoder error (0x20) how can remove this error plz help me
2019-2-6
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Bernie UK
lvl.1
United Kingdom
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I have it too now?
1-3 08:21
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Bernie UK
lvl.1
United Kingdom
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DJI Paladin Posted at 2018-7-26 06:31
Hi there, sorry for the trouble. Can you please provide a screenshot on the error message? Click on "Reply" to make sure I can get a notification from your response. Thank you for your support.

Just turned on my P$Pro after about 6 months. Got this, please advise?
1-3 08:26
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Bernie UK Posted at 1-3 08:26
Just turned on my P$Pro after about 6 months. Got this, please advise? [view_image]

Hi. Thank you for the response. With regards to the error message. The error code indicates that the drone has a hardware issue. Did the drone had a hard landing or crash? I would recommend for you to contact our DJI support team to start up a ticket at ( https://www.dji.com/support?site=brandsite&from=nav ) for further assistance. Please note that the repair cost will depend on the said warranty period of the drone otherwise, valid charges will apply. Thank you.
1-3 16:43
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Juliano Cruz
Second Officer
Flight distance : 3394970 ft
Brazil
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I found this article here:
https://mavicpilots.com/threads/ ... -possible-fix.3123/

It seems that if you change the SD cards it will fix the issue.
1-4 08:52
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Bernie UK
lvl.1
United Kingdom
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Juliano Cruz Posted at 1-4 08:52
I found this article here:
https://mavicpilots.com/threads/ ... -possible-fix.3123/

I have never changed the sd card. Always used the same one.
1-4 12:05
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Bernie UK
lvl.1
United Kingdom
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VJ Gautam Posted at 2019-2-6 17:47
aircraft encoder error (0x20) how can remove this error plz help me

Was yours ever solved?
1-4 12:07
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Juliano Cruz
Second Officer
Flight distance : 3394970 ft
Brazil
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Bernie UK Posted at 1-4 12:05
I have never changed the sd card. Always used the same one.

I'm not sure if its the real cause of this issue, but if it's possible, try another SD cards.
1-4 16:29
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MyoGyi
lvl.1

Myanmar
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Same too problem tell me please.
1-5 09:04
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djiuser_OgYpwQssZGTH
lvl.2

United States
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They dont care there fw caused this they should fix but they dont care.
1-27 05:49
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