Please select Into the mobile phone version | Continue to access the computer ver.
Videos play clear but jerky
4024 11 2018-7-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
bladenunez
lvl.2
Offline

I'm new to the Mavic Platinum. Something is not correct in my set up. First video and it is very jerky and not flowing. My guess is shutter speed? I'm not very expericenced with sensitive settings on high tech cameras. I would just like to know the simple settings to get started. Any help is deeply apreciated.

2018-7-27
Use props
hallmark007
Captain
Flight distance : 6794423 ft
  • >>>
Ireland
Offline

Are you playing direct from SD card, and if you are is it 4K and can your computer or monitor manage 4K playback ?
2018-7-27
Use props
DJI Stephen
Super Moderator

Offline

Hi. Can you post some sample footages for us to check?
2018-7-27
Use props
msinger
Captain
Flight distance : 183694 ft
  • >>>
United States
Offline

If you're playing cached video from your mobile device, then try watching the videos from the memory card in your drone. If you're playing the video straight from the memory card, then try copying it to your computer first. If it's choppy when played straight from your computer, then try a different video player (like VLC).

FYI, if you upload one of your videos to YouTube and it's not choppy, then that'll confirm the issue is being caused by something on your computer.
2018-7-27
Use props
bladenunez
lvl.2
Offline

It's not my computer. My Hubsan H4SS videos play fine. I will post my next footage. The bad ones I trashed. I would just like to know the simple settings to get started.
2018-7-27
Use props
EdM
Captain
Flight distance : 1421778 ft
  • >>>
United States
Offline

What resolution are you filming at?   Playback requirements are quite different between a Hubsan at 1080p vs 4K.   If all else fails try lowering the resolution all the way and if that works start going up a step at a time.   
2018-7-27
Use props
bladenunez
lvl.2
Offline

msinger Posted at 2018-7-27 12:37
If you're playing cached video from your mobile device, then try watching the videos from the memory card in your drone. If you're playing the video straight from the memory card, then try copying it to your computer first. If it's choppy when played straight from your computer, then try a different video player (like VLC).

FYI, if you upload one of your videos to YouTube and it's not choppy, then that'll confirm the issue is being caused by something on your computer.

Thank you bro. It was quicktime. I don't recall if I even tried itunes. But it seems ok on youtube.
2018-7-27
Use props
bladenunez
lvl.2
Offline

EdM Posted at 2018-7-27 21:20
What resolution are you filming at?   Playback requirements are quite different between a Hubsan at 1080p vs 4K.   If all else fails try lowering the resolution all the way and if that works start going up a step at a time.

Thanks Bro. It was a player issue. So it would seem. Looks ok in youtube.
2018-7-27
Use props
bladenunez
lvl.2
Offline

DJI Stephen Posted at 2018-7-27 12:28
Hi. Can you post some sample footages for us to check?

It was a player issue. Quicktime. Thanks very much.
2018-7-27
Use props
bladenunez
lvl.2
Offline

EdM Posted at 2018-7-27 21:20
What resolution are you filming at?   Playback requirements are quite different between a Hubsan at 1080p vs 4K.   If all else fails try lowering the resolution all the way and if that works start going up a step at a time.

It was an older version of quicktime that wouldn't play properly. I got out of 4K because I like manual zoom. Thanks for the help.
2018-7-27
Use props
djiuser_mpwnx1EeDTzj
lvl.1
Flight distance : 1732 ft
United States
Offline

DJI Stephen Posted at 2018-7-27 12:28
Hi. Can you post some sample footages for us to check?

Since I am unable to create a new thread I'll post my request here.  Has anyone figured out how to fix poor video quality on the Pro Platinum???   Mine is brand new, I updated the firmware and tried my first flight and was very disappointed in the quality of the video.  The drone is currently set to factory default settings, I haven't changed anything, except the firmware.  I have seen other peoples videos here and they are not as bad as what I am getting.  I'm assuming factory default is set to 4K video, if reducing that to HD quality will fix the problem I can live with that.  And if that will fix it please help me get to that setting so I can change it...or any other setting that will fix it.  The video is saving to the Micro SD card that came with the drone and I have tried the video on 3 different computers, the last one is a high end gaming laptop (ASUS).Here is a link for the video of my first flight  youtu.be/fGnHDUu_8L8    You will have to add https//: to the beginning of the link, this forum won't let me post with that...sorry
2019-6-28
Use props
mariaa1234
lvl.2

India
Offline

Hey… I think first you should try to increase the resolution of your video, by doing so you can easily fix shaky, blurry, choppy, and streaming video. Another option which you can try is to play it on some other media player. So, you should try VLC Media Player to fix, play, and watch our favorite videos without any interruption.

To know more effective solutions visit: http://www.rescuedigitalmedia.com/repair-choppy-jerky-videos
2020-8-10
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules