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Unable to post from mobile app
337 20 2018-7-28
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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Did something change?  I can’t seem to post a new thread from the app. Is this new?
2018-7-28
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DJI Natalia
Administrator

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Hi. I do apologize for the inconvenience that this caused you. Have you tried to uninstall and reinstall the app? As of the moment, we still have no information about the said topic. Thanks for understanding.
2018-7-28
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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Haven’t tried that yet. This is the options I get now. No more start thread icon.

B1033872-505E-4307-B85F-9B36D0D48119.png
2018-7-28
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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Deleted and reinstalled. Still no way to start a new post in the app.
2018-7-28
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G_Sig
Captain
Flight distance : 5975574 ft
Iceland
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TX99517 Posted at 2018-7-28 13:03
Haven’t tried that yet. This is the options I get now. No more start thread icon.

Same here, turned to total junk.
2018-7-28
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rolling56
Captain
Flight distance : 138310 ft
United States
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DJI Natalia Posted at 2018-7-28 13:01
Hi. I do apologize for the inconvenience that this caused you. Have you tried to uninstall and reinstall the app? As of the moment, we still have no information about the said topic. Thanks for understanding.

Well i believe it is time to turn this into the devs so they can fix it.....yes?
2018-7-28
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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Yep, something is broke.
2018-7-28
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GDL
First Officer
Flight distance : 1498789 ft
Hong Kong
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Yes I can’t post new thread on Apple. And the heading part of screen disappeared on Android app so I even can’t go to Mavic forum. This problem only started in last weeks.
2018-7-28
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dronybaloney
Captain
Flight distance : 13537277 ft
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Netherlands
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I had flybase update , after that somehow couldnot enter the forum, the app asked me to sign in again, but the sign in button disappeared. Deleted the app and installed again, fortunately it worked again. But this is very strange. Luckily i was at home where i had wifi and not in the field
2018-7-29
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martin joãoo
Second Officer
Flight distance : 945105 ft
Luxembourg
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I used to enter the forum via the app and the selector to go to different subforums or the homepage has disapeared.re-installing the app hasn't changed anything.
2018-7-29
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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martin joãoo Posted at 2018-7-29 01:43
I used to enter the forum via the app and the selector to go to different subforums or the homepage has disapeared.re-installing the app hasn't changed anything.

The problem still persists.  I can not use the forum form the app except to read things now.  It only started this week doing this.  I deleted and redownloaded with same results.  
2018-7-29
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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DJI Natalia Posted at 2018-7-28 13:01
Hi. I do apologize for the inconvenience that this caused you. Have you tried to uninstall and reinstall the app? As of the moment, we still have no information about the said topic. Thanks for understanding.

Are your web developers looking into this?  
2018-7-29
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Carmenvail
First Officer
Flight distance : 1521201 ft
United States
Offline

the mobil app kind of stinks.
2018-7-29
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rolling56
Captain
Flight distance : 138310 ft
United States
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Carmenvail Posted at 2018-7-29 10:03
the mobil app kind of stinks.

...and that is putting it nicely
2018-7-29
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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It used to be decent.
2018-7-29
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rolling56
Captain
Flight distance : 138310 ft
United States
Offline

ya it worked decent when we got a decent working version hehe
2018-7-29
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GDL
First Officer
Flight distance : 1498789 ft
Singapore
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Hi DJI can you check the forum on mobile mode for iOS and Android? Both are missing critical components on the screen like create new post or navigation recently. Please check and fix ASAP.
2018-7-29
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GDL
First Officer
Flight distance : 1498789 ft
Hong Kong
Offline

No one care the forum not working on mobile?
2018-8-2
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TX99517
Second Officer
Flight distance : 274649 ft
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United States
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GDL Posted at 2018-8-2 01:57
No one care the forum not working on mobile?

Nothing to see here, move along.
2018-8-2
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Asainz320
Captain
Flight distance : 986480 ft
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GDL Posted at 2018-8-2 01:57
No one care the forum not working on mobile?

It doesn't seem like it. I thought a lot of the forum traffic came from the app. I guess I was wrong. Still waiting for a fix. DJI you have a production outage please fix this asap.
2018-8-2
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GDL
First Officer
Flight distance : 1498789 ft
Hong Kong
Offline

I can use iPhone and Android to create new post on the forum now. Problem seem solved.
2018-8-5
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