Hi!

Just bought the Osmo Mobile 2 and the zoom slider seems faulty.

Pushing it up zooms the video out, but pushing it down results in nothing.  (I can zoom in again using the onscreen slider of course)
Having searched the web, I can see that there is or has been different issues with the slider. Could it be a software issue that is possible to fix, or do I have to return the unit?

fw 2.2.0.30
app 3.1.42(2932)

Iphone X
IOS V 11.4.1

Have also tried a galaxy S7, Iphone se and Iphone 7 with the same results,

Kind Regards
Jonas

Hello there. We apologize for the inconvenience. Do you have a sample video showing the problem?

a short clip is sent to you now.

/Jonas

Daytonarocket Posted at 2018-7-30 03:29
a short clip is sent to you now.

/Jonas

Where did you send it?