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Ronin S - Violently Shaking and flipping around
4476 12 2018-8-1
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djiuser_7K5fa1vPIL3K
lvl.1

United States
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I have had the Ronin S for about 1 day and I come home turn it on and it FREAKS OUT!!  and starts violently spinning all over the place and the motor when I first turned it on sounded bad as well and deep in tone. I have recorded a video to show you what is happening.

youtube.com/watch?v=WzaJYbcfF5w&feature=youtu.be

I've literally had this gimbal for 1 day and havent even got the chance to use it yet.

2018-8-1
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Airtherapy
lvl.2
Flight distance : 13937 ft
Latvia
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put camera without camera Ronin-S try to balance something!
2018-8-1
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djiuser_7K5fa1vPIL3K
lvl.1

United States
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I did put the camera on and it does the same thing. Let me try and get a video recording of that as well.
2018-8-1
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djiuser_7K5fa1vPIL3K
lvl.1

United States
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Yeah after putting the camera on it again it seems to be just fine. But I did put the camera on it earlier and it did something similar and but since the camera is heavy it wasn't as fast but it was slinging the camera all over the place until I turned it off. For now I did some tests and it seems to be ok. haha WOW what a scare that was. I don't know why I tried turning it on without a camera on it. I just spaced it out and forgot that you need to have something on there or else it can damage the motors. I hope I didn't seriously damage the motors inside because I turned it on multiple times. ohh boy...
2018-8-1
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djiuser_7K5fa1vPIL3K
lvl.1

United States
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Ohh noo.... yeah looks like I messed up the motors. When I try to pan up and down using the thumbstick. midway through its motions and randomly it jitters and jolts around a tad. Looks like I need to return this and be very careful never to turn it on again without a camera on it.
2018-8-1
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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Hong Kong
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It's probably not that. Take a photo of your setup with the camera on and we can troubleshoot.
2018-8-2
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constmachi
lvl.1
Canada
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Write down or take a screenshot of all your settings. Go to the app and try resetting the gimbal settings. Then re-balance and autotune to see if it happens again. This happened to me briefly and this seemed to fix it.
2018-8-2
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, sorry for the troubles with Ronin-S, the post in 6# is from our engineers, could you please provide us the picture of your setup with the camera on so that we can troubleshoot? Thank you in advance.
2018-8-10
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fansdbedf489
lvl.1
United States
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Quick question. I managed to accidentally activate mine with no camera on it… I didn’t know “the golden rule”… It certainly got excited! Everything seems fine with it-works normally-but I’m wondering if I’ve done any small damage?  Probably took me about two seconds to find the power button and shut her down.

As a suggestion since this is an entry-level product-it would be awesome if it. could sense that something was on the plate or
not…. I am definitely not a beginner camera person-I just manage to tap the button without thinking
2018-11-25
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Wisdom Tooth
Second Officer
Flight distance : 1535308 ft
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United States
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fansdbedf489 Posted at 11-25 06:53
Quick question. I managed to accidentally activate mine with no camera on it… I didn’t know “the golden rule”… It certainly got excited! Everything seems fine with it-works normally-but I’m wondering if I’ve done any small damage?  Probably took me about two seconds to find the power button and shut her down.

As a suggestion since this is an entry-level product-it would be awesome if it. could sense that something was on the plate or

Where'd you hear this is an entry-level product?
2018-11-25
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fansc085ae3f
New

United States
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DJI-Paul Posted at 2018-8-2 05:59
It's probably not that. Take a photo of your setup with the camera on and we can troubleshoot.

Hello, I just received a Ronin S. I balanced, upgraded and went through all the steps listed & I  am having the same problem. Camera shakes then flips around ( hit itself and got a knick) ...how exactly do fix this?? getting a bit worried
2019-7-17
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fansb25975f5
New

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Hello,

I bought my ronin new from amazon a few months ago and it has progressively been getting worse with drifting and has basically gotten to a point where its just going crazy when I turn it on (with a balanced camera attached).

I'm at a loss for what is wrong with it.

updated to latest firmware on September 21 2019
all settings have been reset within the app
-system calibration "successful"
-restore gimbal setup "successful"
-balance test "successful"
-auto tune "successful"

nothing works. its going crazy, I suspect my motors are broken?

here is the video I took after updating and reseting all settings

https:// youtu. be/ 3guilsCPYhw

If someone could please tell me whats wrong or if there is a fix? also if it is just fried motors is there somewhere I can send this to get fixed?
thanks in advance!
2019-9-21
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M2Wair
Captain
Flight distance : 1142894 ft
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fansb25975f5 Posted at 9-21 10:35
Hello,

I bought my ronin new from amazon a few months ago and it has progressively been getting worse with drifting and has basically gotten to a point where its just going crazy when I turn it on (with a balanced camera attached).

Send it back to dji, there are links to support on dji website. They will explain what you need to do and how to do it. It is a simple process.
2019-9-22
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