DJI support are bots or humans ?
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1106 5 2018-8-3
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Hallmark001
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  1#

Anyone know if the DJI forum repliers are bots or humans ?

They all have American Names but are Chinese ?

Many replies can be from a bot and are from scripts.


What do you think ?

Its not to be rude, bots are great.

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ALABAMA
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  2#
They're human.
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Hallmark001
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  3#
Ok great also! How come they have all american names ? Is it Americans working in China ?
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Hallmark001
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  4#
DJI , Tony, Susan, Diana etc ...
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  5#
Hallmark001 Posted at 2018-8-3 13:01
DJI , Tony, Susan, Diana etc ...

So what makes these names American ?
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  6#
Sorry, friend.  I don't get your point.  What difference does it make?  I notice you've changed your name a few times !!  The DJI support person who called me from New York was named Lazarus.  It didn't make any difference to me because he knew what he was doing and helped me resolve a warranty issue.
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