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Well it had to happen I suppose....
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1096 45 2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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So almost two years in and 250 miles covered with my Mavic Pro and no real issues at all and I some how ( completely pilot error BTW ) have managed to get it stuck at the top of a 60 foot tree in the middle of nowhere.

I have to give the DJI Find My Drone tool full marks as it took me right to the tree it was in and I was able to turn on the flashing LED and Buzzer.

My only option for recovery is to knock it out of the tree with something as it is impossible to get to it.

The Mavic did exactly what it was supposed to do and stopped itself flying into the tree BUT the pilot ( ie ME ) was not thinking and instead of just reversing out of trouble I flew up through the tree Doh! A moment of madness.


2018-8-4
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DJI Paladin
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Flight distance : 318 ft

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Hi there, sorry to hear that. May I know the current status of you aircraft?
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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DJI Paladin Posted at 2018-8-4 01:50
Hi there, sorry to hear that. May I know the current status of you aircraft?

Hi DJI Paladin,

My Mavic is still in the tree at the moment  I am still trying to work out if there is a way to get to it
2018-8-4
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DJI Paladin
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Anthony566 Posted at 2018-8-4 01:59
Hi DJI Paladin,

My Mavic is still in the tree at the moment  I am still trying to work out if there is a way to get to it

That's unfortunate to hear,I would suggest you contact your local department and ask them to get it for you. After that, you can contact us and start up a case:  (https://www.dji.com/support?site=brandsite&from=nav). You can provide you case number if you need further assistance. I can also check the serial number of your drone to check the warranty status.
2018-8-4
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M2Wair
Captain
Flight distance : 1142894 ft
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Ireland
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Buy an axe and recover the MP
2018-8-4
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rolling56
Captain
Flight distance : 138310 ft
United States
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Anthony566 Posted at 2018-8-4 01:59
Hi DJI Paladin,

My Mavic is still in the tree at the moment  I am still trying to work out if there is a way to get to it

No way to get at it with another drone?
2018-8-4
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Lamplighter55
Captain
Flight distance : 538596 ft
United Kingdom
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Was thinking - long pole of some sort ... then lets check YouTube ... and here you go  ...
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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M2Wair Posted at 2018-8-4 02:34
Buy an axe and recover the MP

Ooooo now that's an idea
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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rolling56 Posted at 2018-8-4 02:39
No way to get at it with another drone?

I don't know anyone locally with one as you probably could get it with a drone ...
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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Lamplighter55 Posted at 2018-8-4 03:17
Was thinking - long pole of some sort ... then lets check YouTube ... and here you go  ... How to recover drones or other things stuck high up in a tree!

This looks like a potential option however I am trying to limit any further damage to the Mavic
2018-8-4
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Mullheliflier
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Good luck!
2018-8-4
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Wachtberger
Captain
Flight distance : 261509 ft
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I am very sorry for your accident and wish you good luck for the recovery. Maybe you could ask the local fire brigade? They could run it as a drill and you pay them a round in the pub as reward?
2018-8-4
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Aardvark
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Anthony566 Posted at 2018-8-4 03:42
This looks like a potential option however I am trying to limit any further damage to the Mavic


The fire brigade sounds good, can you persuade your cat to climb tree and sit beside Mavic ?

Or a helium balloon on a long string with a hook or net underneath :-)

There was a big blimp in London recently that would've worked not sure if that was helium or hot air though ;-)
2018-8-4
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Woe
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Flight distance : 3991201 ft
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Try calling a tree climber
2018-8-4
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Paul_IA
Captain
Flight distance : 4450184 ft
United States
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Have chainsaw, will travel. No really, I'm sorry to hear that mate. Hope you can find someone who can rescue your MP for the tree.
2018-8-4
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Dirty Bird
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Flight distance : 6752684 ft
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Poulan is your friend...  
2018-8-4
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Oracle Miata
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Flight distance : 2243632 ft
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Call a tree trimmer.  Agree with Woe.
2018-8-4
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hallmark007
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Flight distance : 5344642 ft
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Hi Anthony, that’s tough to hear, if you have Care refresh , you could just shoot it down , so long as you have something to send back to dji, you should be ok ;+)....
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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So I have the Mavic back  ......  it needs fixing but I'm OK with that.

My version of the above drone rescue tool worked perfect .....  highly recommended

My repair is all booked just waiting for the lable and I'll send it out on Monday

I have used this service before for a warranty repair and it was first class.


2018-8-4
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Anthony566
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Flight distance : 2488944 ft
United Kingdom
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This was the Tree ....  can you spot my Mavic ??
2018-8-4
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Lucas775
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The tree is sideways         
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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That's how I got it out .....  
2018-8-4
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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DJI Paladin Posted at 2018-8-4 02:16
That's unfortunate to hear,I would suggest you contact your local department and ask them to get it for you. After that, you can contact us and start up a case:  (https://www.dji.com/support?site=brandsite&from=nav). You can provide you case number if you need further assistance. I can also check the serial number of your drone to check the warranty status.

Thanks for the link DJI Paladin,

I have created a repair request and I am just waiting for the lable, as for my warrenty status my drone is it is 18 months old and my dji refresh will have ran out by now as it only lasts twelve months ...

Thank you
2018-8-4
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Lamplighter55
Captain
Flight distance : 538596 ft
United Kingdom
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Anthony566 Posted at 2018-8-4 10:40
[view_image]

This was the Tree ....  can you spot my Mavic ??

Impressed you got the Mavic out of the tree - its well hidden (can't see where it is at all!) Hint?
2018-8-4
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HedgeTrimmer
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United States
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Anthony566 Posted at 2018-8-4 09:49
So I have the Mavic back  .[view_image].....  it needs fixing but I'm OK with that.

My version of the above drone rescue tool worked perfect .....  highly recommended

Glad that worked.  I was thinking Bow & Arrow setup for fishing.
For future, should limb prove to be to strong to get drone shook loose from.
They make a rope pulled chain-saw used for tall tree limb pruning, and hunters for setting up deer stands.
High Limb Chain Saw with Rope for Cutting Trimming
2018-8-4
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dwin1977
lvl.4
Flight distance : 2439524 ft
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Thank you for your candor and owning up. I hope to the Drone Gods I never need it but the feedback on DJI Find My Drone tool was comforting. Please keep us posted!
2018-8-5
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dwin1977
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dwin1977 Posted at 2018-8-5 12:02
Thank you for your candor and owning up. I hope to the Drone Gods I never need it but the feedback on DJI Find My Drone tool was comforting. Please keep us posted!

Oh! You got it! Clever idea.
2018-8-5
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Wachtberger
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Flight distance : 261509 ft
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Anthony566 Posted at 2018-8-4 09:49
So I have the Mavic back  .[view_image].....  it needs fixing but I'm OK with that.

My version of the above drone rescue tool worked perfect .....  highly recommended

Heartfelt congratulations! I am happy that you got it back and it can be repaired.
2018-8-5
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fans21546423
First Officer
Flight distance : 258484 ft
United Kingdom
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Any shaking will probably dislodge the drone earth bound causing damage to your drone as well as your wallet. Someones going to have to climb and retrieve it.  

Ask a local tree surgeon. May just charge $50 bucks or so.
2018-8-5
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Thudd
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Flight distance : 1557283 ft
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HedgeTrimmer Posted at 2018-8-4 19:06
Glad that worked.  I was thinking Bow & Arrow setup for fishing.
For future, should limb prove to be to strong to get drone shook loose from.
They make a rope pulled chain-saw used for tall tree limb pruning, and hunters for setting up deer stands.

Got my Mavic out of a tree with this setup.
2018-8-5
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Picanoc Jack
Captain
Flight distance : 5913317 ft
Canada
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had that problem with the first drone I owned,  was a cheap drone but I managed to get it out of the tree by shooting the limb off with my 12 gauge shotgun loaded with slugs,  worked out good, and I live in a remote area, would not dare attempt that in a populated area.
2018-8-5
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DJI Paladin
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Flight distance : 318 ft

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Anthony566 Posted at 2018-8-4 11:08
Thanks for the link DJI Paladin,

I have created a repair request and I am just waiting for the lable, as for my warrenty status my drone is it is 18 months old and my dji refresh will have ran out by now as it only lasts twelve months ...

Hi there, can you provide your case number so that I can check the status of your request? Thanks for your support.
2018-8-7
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Anthony566
First Officer
Flight distance : 2488944 ft
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DJI Paladin Posted at 2018-8-7 02:31
Hi there, can you provide your case number so that I can check the status of your request? Thanks for your support.

Hi DJI Paladin,

My case number is CAS-2077690-F8C0S1

I have just received my shipping lable so will get my Mavic sent off in the next 48 hours.

Thanks for the support.
2018-8-7
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DJI Paladin
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Anthony566 Posted at 2018-8-7 12:53
Hi DJI Paladin,

My case number is CAS-2077690-F8C0S1

You're welcome. Please keep me posted and let me know if you have other concern. Thanks.
2018-8-8
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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Right my Mavic Pro is now on its way to Holland for a bit of needed TLC ......  fingers crossed it's fixable  
2018-8-11
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Jeff Millard
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Morons grow bamboo everywhere. Seriously, there’s enough of it growing around here that I could build a huge scaffold if necessary. But really, here’s what I did where a friend got a glider caught in a high tree. We got 10 long stalks of bamboo. I had a pulley, string and duct tape. I attached the pulley to the top of the first stalk, made a slip knot loop to snag the aircraft. I just pushed the bamboo up and taped the next stalk to it, repeat until you get to the aircraft. Shake it and get the loop hooked to the aircraft. Push the bamboo up higher until it’s above the branches. Pull the string to lift the aircraft out of the tree. If you can move the bamboo until the aircraft can be lowered without getting snagged, that’s best. Otherwise, just slowly pull and undo your creation trying not to get snagged as you go.

Jeff
2018-8-11
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eried
First Officer
Flight distance : 612979 ft
Norway
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No videos from crash/recovery?
2018-8-11
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Anthony566
First Officer
Flight distance : 2488944 ft
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eried Posted at 2018-8-11 11:51
No videos from crash/recovery?

Just the photos I posted .....  
2018-8-11
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Baldpilot
lvl.2
Flight distance : 8409 ft
United States
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Glad you were able to recover it! Congrats!
2018-8-11
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Anthony566
First Officer
Flight distance : 2488944 ft
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Well my Mavic Pro made it to Holland in good time and in less than 24 hrs from it arriving it had been assessed and I had recieved the repair quote. .....  first class response from these guys.

I have just paid the bill so it will now get repaired
2018-8-14
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