RED DRAGON
lvl.1
United States
Offline
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Yesterday I purchased a Osmo Mobile 2 from Bestbuy. Upon opening it I calibrated it and then turned it on & heard a terrible grinding noise as if the motors are having trouble and the video stutters a lot. Since I was new to the device I thought it may be user error so I reviewed all the instructions again and re-calibrated it - I'm pretty sure it's in near perfect balance. I also went through the DJI App calibration as well - the calibration wouldn't go past 0% multiple times but this evening I did get it to finally complete and it was smooth during its calibration, but as soon as it was complete I picked it up and it started stuttering & making the noise again.
I'm using a iPhone 8 Plus (took the case off)
Running the latest firmware: 2.2.0.30
Tried uninstalling & reinstalling the app
Here is a clip of it happening. If i turn it off & back on and usually fixes it for a few moments, but it seems to come at completely random times and more so when trying to point down.
https://www.youtube.com/watch?v=a7jrKULoLis&feature=youtu.be
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