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Geo zone unlock not working
1631 11 2018-8-9
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Cosplay
New
Canada
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DJI website Geo zone unlock not working for Canadian phone number. I tried two different numbers. Error message said "Sorry! Your phone number is invalid."

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2018-8-9
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

Hi there, sorry for the inconvenience. Please email flysafe@dji.com to verify this issue. You can provide a screenshot of the error message. Thanks for your support
2018-8-10
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Alex Yeoman
lvl.1
Canada
Offline

DJI Paladin Posted at 2018-8-10 02:02
Hi there, sorry for the inconvenience. Please email  to verify this issue. You can provide a screenshot of the error message. Thanks for your support

Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.
2018-8-13
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ssylca44
Captain
Flight distance : 179613 ft
Offline

Hi,
I have reported this problem a couple of weeks ago. The verification with a cell phone number worked till late July, the credit card never worked for me. I am also located in Canada.
Contacting flysafe@dji.com was a great help, and they unlocked my area within a couple of hours.
Good luck.
S.
2018-8-13
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DJI Stephen
Super Moderator

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Alex Yeoman Posted at 2018-8-13 08:07
Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.

Hi there, I'm sorry for the inconvenience that you have faced. regarding with that I would recommended to send an email to flysafe@dji.com for further assistance and again where very sincerely sorry for the inconvenience.
2018-8-13
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

Alex Yeoman Posted at 2018-8-13 08:07
Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.

Sorry to hear that. To report the issue, kindly use the email that was provided by  DJI Stephen and if you have another concern, please let us know. Thanks for your support.
2018-8-14
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Rudster
lvl.1
Canada
Offline

Hello Cosplay. I get same error message. well its not just me i guess! im soooo frustrated as ive been trying to film a Golf course thats 15 minute drive 1 way. Ive only been unlocked 2 times now in the last 6 to 8 weeks. Ive lost count how many times i have drove out only to return home with smoke coming out of my ears. The frustrating part is that i need only 100meters into the Yellow NFZ to do my job.
2018-8-21
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ssylca44
Captain
Flight distance : 179613 ft
Offline

Hi,
it would be nice to get an 'official' explanation from DJI Flysafe to why Canadian phone numbers are supposedly INVALID and why credit cards don't' work either.
2018-8-22
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Joller79 DK
First Officer
Flight distance : 26447 ft
Denmark
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Rudster Posted at 2018-8-21 18:29
Hello Cosplay. I get same error message. well its not just me i guess! im soooo frustrated as ive been trying to film a Golf course thats 15 minute drive 1 way. Ive only been unlocked 2 times now in the last 6 to 8 weeks. Ive lost count how many times i have drove out only to return home with smoke coming out of my ears. The frustrating part is that i need only 100meters into the Yellow NFZ to do my job.

Get a parrot bebop2 drone
2018-8-22
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Blellow
First Officer
Flight distance : 522552 ft
  • >>>
United States
Offline

Yeah, meanwhile rich idiots have no emmision control on real planes that pollute an entire planet and all its inhabitants.  We are just prisoners on their planet.  It is very infuriating.
2018-8-22
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fansa5cdcf71
lvl.1
Flight distance : 574364 ft
United States
Offline

I have a US phone # and I'm having the same issue.  Just emailed DJI.  Shoot is in 11 hours.  Hope this works.
2019-8-9
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dji_MODDER
Captain
Netherlands
Offline

read this ;
https://github.com/brett8883/DJI_Super-Patcher
2019-8-13
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