DJI website Geo zone unlock not working for Canadian phone number. I tried two different numbers. Error message said "Sorry! Your phone number is invalid."
Hi there, sorry for the inconvenience. Please email flysafe@dji.com to verify this issue. You can provide a screenshot of the error message. Thanks for your support
DJI Paladin Posted at 2018-8-10 02:02
Hi there, sorry for the inconvenience. Please email to verify this issue. You can provide a screenshot of the error message. Thanks for your support
Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.
Hi,
I have reported this problem a couple of weeks ago. The verification with a cell phone number worked till late July, the credit card never worked for me. I am also located in Canada.
Contacting flysafe@dji.com was a great help, and they unlocked my area within a couple of hours.
Good luck.
S.
Alex Yeoman Posted at 2018-8-13 08:07
Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.
Hi there, I'm sorry for the inconvenience that you have faced. regarding with that I would recommended to send an email to flysafe@dji.com for further assistance and again where very sincerely sorry for the inconvenience.
Alex Yeoman Posted at 2018-8-13 08:07
Hello, I'm having the same issue with invalid phone number and credit card verification method doesn't work either.
Sorry to hear that. To report the issue, kindly use the email that was provided by DJI Stephen and if you have another concern, please let us know. Thanks for your support.
Hello Cosplay. I get same error message. well its not just me i guess! im soooo frustrated as ive been trying to film a Golf course thats 15 minute drive 1 way. Ive only been unlocked 2 times now in the last 6 to 8 weeks. Ive lost count how many times i have drove out only to return home with smoke coming out of my ears. The frustrating part is that i need only 100meters into the Yellow NFZ to do my job.
Hi,
it would be nice to get an 'official' explanation from DJI Flysafe to why Canadian phone numbers are supposedly INVALID and why credit cards don't' work either.
Rudster Posted at 2018-8-21 18:29
Hello Cosplay. I get same error message. well its not just me i guess! im soooo frustrated as ive been trying to film a Golf course thats 15 minute drive 1 way. Ive only been unlocked 2 times now in the last 6 to 8 weeks. Ive lost count how many times i have drove out only to return home with smoke coming out of my ears. The frustrating part is that i need only 100meters into the Yellow NFZ to do my job.
Yeah, meanwhile rich idiots have no emmision control on real planes that pollute an entire planet and all its inhabitants. We are just prisoners on their planet. It is very infuriating.