fansc8e6bef8
lvl.1
Flight distance : 58383 ft
United States
Offline
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DJI Mindy Posted at 2018-8-10 03:33
Hi there, it is OK to post the case number here, it usually takes several business days for the data analysis, if it turns out to be a warranty case, mostly we will provide a coupon for user to purchase a new drone as long as we have it in stock in our online store and your address is qualified for shipping.
The data analysis result will be sent to you via your email, please note the email. The valid time of coupon is 1 month, no worries.
thanks Mindy for the prompt reply - So Should I assume my case is still being analyzed? |
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