Have a Problem To Activate My DJI SPARK Drone
639 3 2018-8-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
AngeloG
lvl.1

Mexico
Offline

Hello, i have a problem to activate the drone on the app, insert the mail to activate and all time failt the activation, i try create new emails to activate and it´s the same, fail the activation, help me pls

2018-8-11
Use props
DJI Natalia
Administrator

Offline

Hello there. I do apologize for the inconvenience and trouble caused. I would to know if you are receiving an error message? Could you please send us a screenshot showing the issue or error message appears on the app for us to determine the issue. Thank you.
2018-8-11
Use props
AngeloG
lvl.1

Mexico
Offline



This is the error, sorry for the language i live in México
2018-8-11
Use props
DJI Tony
Administrator

Offline

AngeloG Posted at 2018-8-11 14:11
[view_image]

This is the error, sorry for the language i live in México

Hi, sorry for the late response, did you try to uninstall and re-install the application? Did you manage to check the internet connection? What phone are you using? Please see the video below for reference.

2018-8-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules