DJI Thor
Administrator
Flight distance : 13602 ft
Online
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Brad, sorry to know that you have trouble with the drone, so you had contacted our support to do the troubleshoot and we suggest that you send the drone in for repair, right?
If yes, please kindly send the drone in, the local team will help to check when they receive the drone, if it is a warranty case and within the warranty period, the repair will be covered by DJI.
As you mentioned that this is the second repair, could you please provide me with your cases number, I would like to keep an eye on your case.
Besides, if there is a help needed during the repair progress, please kindly contact me or our support at any time, we'll do the best to help. |
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