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Google Pixel 2 Looses Connection to OSMO
367 5 2018-8-12
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Culp
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United Kingdom
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I'm trying to use my new phone, a Google Pixel 2, with my OSMO. It keeps losing the connection between the phone and the camera with the screen either freezing or going black. Can anyone suggest a fix?
2018-8-12
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DJI Tony
Super Moderator

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Hi, sorry for the troubles that it caused, I would like to ask what specific Osmo are you using? Is it the Osmo mobile or Osmo? For accurate information as well. May we have the Android version of your phone as well?
2018-8-12
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Culp
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United Kingdom
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It's using android 8 and the camera is the OSMO not the OSMO mobile
2018-8-13
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DJI Wanda
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Culp Posted at 2018-8-13 00:32
It's using android 8 and the camera is the OSMO not the OSMO mobile

Hello there. Thank you for the clarification. Did you try to reinstall the app? Also, Google Pixel 2 is not compatible with Osmo, did you try to use a different mobile device?
2018-8-13
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Culp
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United Kingdom
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Are there any plans to make the OSMO compatible with the Pixel 2?  The old pixel is compatible
2018-8-13
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DJI Wanda
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Culp Posted at 2018-8-13 09:04
Are there any plans to make the OSMO compatible with the Pixel 2?  The old pixel is compatible

I understand that this is important to you however, we do not have any confirmation yet on when will our engineers release new compatible devices for Osmo.
2018-8-13
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