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Mavic air back button not working nor won’t connect to controller
2904 13 2018-8-12
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fans43885884
lvl.1
Flight distance : 1191 ft
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I had this drone already this making it the 3rd day of me having it & already I have an issues connecting to the drone with the remote control.  Long story short up until now the Mavic air will not connect to my controller nor does the link button respond when I click or hold it. I tied many other ways to link the controller to the Mavic but still got nothing. Just to make this fast

Mavic air looses signal around me
It lands harder than usual
Does not Return To Home when signal is lost
Link button behind the Mavic does not beep or work in this case

Right now my Mavic air has a solid yellow light & controller has a solid red on it (yes I tried linking process but Mavic does not want to respond)
2018-8-12
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Free2be
lvl.4
Flight distance : 229570 ft
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Are all updates taken?
2018-8-12
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fans43885884
lvl.1
Flight distance : 1191 ft
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Yes all updates are done & downloaded successfully
2018-8-12
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GDL
First Officer
Flight distance : 2768694 ft
Hong Kong
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Is the status light on RC turn green or keep blinking red when power on both RC and MA?
2018-8-12
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fans43885884
lvl.1
Flight distance : 1191 ft
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GDL Posted at 2018-8-12 23:54
Is the status light on RC turn green or keep blinking red when power on both RC and MA?

When I turn on the controller it flashes red then I turn the air on & after a few seconds the RC stays solid red
2018-8-13
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Free2be
lvl.4
Flight distance : 229570 ft
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Are the connection cable to your phone or tablet working? I have had the same problem and when I pull on the cable, the connection are going.
2018-8-13
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GDL
First Officer
Flight distance : 2768694 ft
Hong Kong
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Status light solid red indicate error. You should send both to DJI to check.
2018-8-13
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GDL
First Officer
Flight distance : 2768694 ft
Hong Kong
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It’s the MA unable to connect with RC. Not RC connect to mobile device. So it’s not related to the cable.
2018-8-13
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DJI Gamora
Administrator

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Hi, thanks for reaching DJI Signal. We apologize for the troubles. Please watch the video below for your reference. Thank you.

2018-8-13
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fans43885884
lvl.1
Flight distance : 1191 ft
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Free2be Posted at 2018-8-13 01:22
Are the connection cable to your phone or tablet working? I have had the same problem and when I pull on the cable, the connection are going.

Yes all connect fine & are working
2018-8-13
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fans43885884
lvl.1
Flight distance : 1191 ft
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DJI Gamora Posted at 2018-8-13 03:16
Hi, thanks for reaching DJI Signal. We apologize for the troubles. Please watch the video below for your reference. Thank you.

https://www.youtube.com/watch?v=P7M9JtfVwQE

It’s not the controller I know how to keep the antennas it’s the Mavic air no matter how long I hold the link button on the back it does nothing
2018-8-13
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fans0d9101f6
New

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Hello guys,
I’ve got a problem with my mavic air. I can not connect my RC/Iphone to the Aircraft. The aircraft flashes in red-green-yellow colours and the front led ist permanently red. Is there any solution for those kinds of problems? Thx
2019-9-22
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subrec
lvl.1
Flight distance : 441033 ft
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Not sure if this is helpful, but I've noticed that my Mavic Air with have issues connecting to the controller and getting a GPS lock if they are close to each other.  I find I have better luck setting the copter down and walking 6-10ft. away before trying to connect.  
2019-9-22
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djiuser_tOnS49tl4rev
lvl.1

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I just bought a MA and my drone does nothing when i turn on the battery. Only lights i get are the battery indicator lights. Drone doesnt move make noise. Need help please.
2019-9-24
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