knupla2
lvl.4
United States
Offline
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Don't be ridiculous. All anyone wants is a little honesty and REASONABLE communication from DJI. When I call DJI support, sales or customer service to get information on what I want to order - or regarding the orders themselves [I have two orders that I haven't cancelled yet] regardless which option I use, the message is the same "You are number 20 in the queue". Really? It's just a coincidence that every time I call, I hit it just right and I'm number 20? Gimme a break.
Five days to respond to an email query is ok, with you? Well in today's technology world, that's unacceptable to me. I'm a businessman. If I waited to respond to my customers for five days, I'd starve because I wouldn't have any customers. They'd drop me like a hot rock, for someone that DOES respond to theirs needs.
DJI needs to take a hint. |
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