so my week old osmo 2 is menaly sick and going crazy

video to show you the problam

Hello there. We apologize for the inconvenience. Did you try to calibrate the gimbal? did you tighten the knob at the back of the phone holder? May I know what specific model of mobile device are you using?

DJI Wanda Posted at 2018-8-14 08:56
Hello there. We apologize for the inconvenience. Did you try to calibrate the gimbal? did you tighten the knob at the back of the phone holder? May I know what specific model of mobile device are you using?

it doesnt even let me do the calibrate
im using iphone x latest firmware on iphone and osmo mobile 2

iganon86 Posted at 2018-8-14 09:02
it doesnt even let me do the calibrate
im using iphone x latest firmware on iphone and osmo mobile 2

I see. If that's the case, I highly suggest having it replaced.

WOW looks like it is Angry with you

Hello! I have the same problem unfortunately. Can I replace the Oslo in place where I bought it (Apple store) or I have to go to DJI Authorised service center?

DJI Wanda Posted at 2018-8-14 09:10
I see. If that's the case, I highly suggest having it replaced.

Exactly the same issue here with my 2 weeks old Osmo. Really disappointing when you are on holiday and no real possibility to have it replaced before coming back home.