Hello,
After watching all the spark video online, I felt like connecting spark might be easy but here I have nightmare. Please help.
I have following issues.
- spark rc wifi signal does not show up in phone, I did all 3 seconds and 9 seconds, also followed all steps guided by app.
- I am able to connect phone to spark and fly easily.
- I am able to successfully link spark with RC, and use camera roller it operational, but when I use my OTG Cable it still shows no response, look like my phone is charging RC via OTG that's it.

Hi there, sorry for the inconvenience. May I know what is the current firmware version, mobile device and DJI Go 4 app version? Thanks for your support.

Thanks for your immediate support.
The following are the details:
- my phone is Gionee it Android KitKat
- Spark has latest firmware as per dji assistant 2
- Dji go 4 4.2.21

Sorry it Gionee s6, Android 6

djiuser_uscbi5dGHIY9 Posted at 2018-8-15 01:11
Thanks for your immediate support.
The following are the details:
- my phone is Gionee it Android KitKat

May I know if you have a different cable and a different mobile device/tablet  to try so that we can isolate the issue?

Yes I have I phone and Google pixel, I tried on both, but same issue

DJI Paladin Posted at 2018-8-15 02:09
May I know if you have a different cable and a different mobile device/tablet  to try so that we can isolate the issue?

If you want i will be more than happy to trouble shoot with you, since i have extra cable and tablet

I appologize if i am replying in non standard manner, its just this is my first time on foroum
If you want i will be more than happy to trouble shoot with you, since i have extra cable and tablet