Hey Mindy!
My order number is bellow. 0012083703925
A friend ordered his same day, his already arrived. mine is still waiting to be shipped. Any chance you can
give me an update? upon ordering it said 10business days, and now it says 20 to 30? Hope that's not the case!
I'm in the same situation as the gentleman above. Could you let us know? I appreciate any info you are able to provide and thank you so much for your hard work going thorough all these forums!
Ordered from the official DJI store
Order #: 0010089410426
Time: 2018-07-31 11:19:55 (UTC)
Hi kpoprc, Mindy is not online and I'll check this for you. Upon checking your order, it was placed on 2nd August and the estimated shipping time is about 10-15 working days. It seems that you have requested the refund and the order is in refund status. Sorry about this. It usually takes 3-5 working days to get the refund, the designated team will take care of it, thanks for your understanding.
I'm in the same situation as the gentleman above. Could you let us know? I appreciate any info you are able to provide and thank you so much for your hard work going thorough all these forums!
Hi Abraham, your order was placed around 31st July and the estimated shipping turnaround is about 10-15 working days as well. The tracking number will be sent to you as long as the package shipped, we appreciate your patience and understanding.
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