DJI Tony
Administrator
Offline
|
mcguyvertwo Posted at 2018-8-18 16:03
Stephen,
I think I understand but the last part of your message is not clear. I will make an assumption on it.
New question, how do I stop someone I do not know that has the email address the drone was originally activated with from being involved with any activity I do with this drone? Since I cannot show it in my ownership what is to prevent someone who buys a DJI drone from doing something they are not supposed to and the original owner getting the blame? Pardon the geography but living in the USA here. Another, what about warranty, DJI Care and other benefits if it is new, unwanted and sold to me right away as claimed? Is any of this transferrable or what is the deal? Do I need to find out the email address of the previous owner or am I as the second owner simply OOL.
Hi, for DJI Stephen means that once the drone is activated, it cannot be changed with another email, however, you can use the drone with our own account and the previous owner has no longer connected to the drone. Regarding the warranty and DJI Care refresh, the warranty will start upon receiving the unit and if ever the drone has a DJI care refresh, you can check it on our website for you to determine if the drone has a refresh plan. You have to have the agreement number in any case you need to use the DJI care refresh and also for the warranty, you need a proof of purchase as well. Note: The DJI care refresh is a one-time purchase only. Please let us know if you need our help. Thank you. |
|