DJI Susan Posted at 2018-9-20 18:45
Thanks for keeping us updated. Please kindly ask the dealer report in the dealer system and send the unit in for diagnosis. The designated team will take care once the package arrived.

Hi,
Can you please advice how you send the unit in ... it looks like Kuwait is not available in the online form acceptance

S.J Posted at 2018-9-20 19:33
Hi,
Can you please advice how you send the unit in ... it looks like Kuwait is not available in the online form acceptance

Please kindly ask the dealer to report in the dealer system, there will be a case number. Alternatively, you may contact support.dji.com to start a case.