My Spark battery will not charge.  I have tried multiple outlets (although it charged successfully there over 15-20 times).  When plugged in, after holding down the on/off button, the first light will come on and then blink for 5-6 times and then nothing else.  Any help?  We just purchased in December - is there any recourse to get a new battery (if that is the issue)?  I do not have a spare battery.  Thank you.  James

Hi there, thank you for reaching out. Regarding with your concern as you mention the battery won't charge right? may I ask how did you charge the battery of your Spark then? and also the combo pressing should be one press release then press and hold for a few seconds then release when the LED indicator light up.

The second sentence in your OP is odd.  I don't know what you mean by "..after holding down on the on/off button..."  

Anyway...

Sounds like the battery might be either in hibernation mode or dead.  Is it possible you left it unattended for quite a while?  

If it's in hibernation mode, the procedure is to press the button once, then don't touch it for at least 5 minutes.  This should bring it out of hibernation mode.  Then try to charge it.  Hopefully it will begin charging.  

Here's a thread that might be helpful.

https://forum.dji.com/thread-134111-1-1.html

Good luck

Have you contact Dji support?

Btw welcome to the forum mate

Sounds like a warm battery that needs to cool down...happens if you try to charge right after a flight.

Wait a while, and just keep it plugged in. It will start charging once it is cooled down.
There is no need to press the button, it'll automatically start charging.

drewhoover Posted at 2018-8-23 08:59
Wait a while, and just keep it plugged in. It will start charging once it is cooled down.
There is no need to press the button, it'll automatically start charging.

Hi, Thanks for the additional information and help. Please let us know if you need our help as well. Thank you for the support.