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Phantom 3 std falling out of the sky
1100 7 2018-8-22
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Brian Olsen
New

United States
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launched my phantom 3 std today and after 50 feet the drone just shut off and fell to the ground. The battery was at 100%. I broke my camera and 2 blades. Anyone experienced this?
2018-8-22
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stuka75
Second Officer
Flight distance : 85682 ft
United States
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Post your flight record so we can help.
2018-8-22
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DJI Mindy
Administrator
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Brian, sorry for the crash accident, if the drone is still in the warranty period, please start a ticket here and send in the drone for the data analysis, we have professional analysis team who will help to figure out the reason and then the corresponding resolution will be provided, hope everything goes smoothly.
2018-8-23
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Mark The Droner
First Officer
Flight distance : 2917 ft
United States
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If you want, upload your log here and paste the link:  http://www.phantomhelp.com/LogViewer/Upload/

site credit:  msinger
2018-8-23
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longdong
lvl.1

Australia
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Mine to
http://www.phantomhelp.com/LogViewer/QDAHM6I3LP37LW2T6LQL/
2018-8-25
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ENOCIII
New
Flight distance : 27283 ft

Mexico
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the same thing happened to me at less height and the gimbal was damaged, now it marks me connection error
2018-8-25
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ArgenBrewer
lvl.3
Flight distance : 18638 ft
Offline

Something similar happened to me too and they could never determine the cause ....
2018-8-27
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Woozolman
New
Flight distance : 142579 ft
United States
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I've made a claim about mine falling out of the sky last week. Unfortunately it went into the Nome River.
2018-8-28
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