l0cut15
lvl.1
Flight distance : 308901 ft
United Arab Emirates
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DJI Paladin Posted at 2018-8-23 02:55
Sorry to hear that. In my own opinion, the drone would likely survive but, can you clarify why it is difficult to reach? May I know if the drone is in a restricted area or in a dangerous location? You can contact our support team and start up a case: (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of the incident and then the corresponding resolution would be provided. Thanks for your support.
Hi Paladin,
Thank you, that's really great to know going forward.
Here in the Middle East laws are a little ambiguous. My area of operation was in a green zone according to the Official UAE Fly Zone App and over open desert, however, my drone crossed a residential area during the emergency RTH and landed short on the roof of a residential property which is not allowed here. I'd rather not cause any unnecessary problems.
I've just spoken to the owner, he is amiable and will assist me with recovery on Sunday.
Thanks
B
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