Hi,

I live in Brazil and am trying to buy a product from an "authorized retailer" because of the explicit requirement in DJI After-Sales Service Policies.

The list of authorized retailers in Brazil on Where To Buy section of DJI website looks very outdated, as there are too few there.

Is there another way of getting a more up-to-date list of authorized retailers?

I can't believe there are so few.


Thanks.

Oh, and how about this seller called "DJI" at amazon.com.br marketplace:

https://www.amazon.com.br/s?rh=n ... p_s_web_16209062011

Is that really you, DJI? Can I safely buy from there?

If so, why are you not on your list?

I'm confused...

So, where is the up-to-date list of authorized retailers?

Thanks.

Hi CoopSTAY, sorry for the confusion, I'll check with the team and come back later. There might be some delay due to the weekend, and we'll keep you updated.

Well, as it seems, I was really confused. I have resolved part of the confusion now.

Please focus on my first question, first message. The second one has been cleared.

Sorry... And thank you.

CoopSTAY Posted at 2018-8-26 10:27
Well, as it seems, I was really confused. I have resolved part of the confusion now.

Please focus on my first question, first message. The second one has been cleared.

Hi CoopSTAY, we are still verifying with the related team, will come back to you once we hear from them, appreciate your patience.

CoopSTAY Posted at 2018-8-26 10:27
Well, as it seems, I was really confused. I have resolved part of the confusion now.

Please focus on my first question, first message. The second one has been cleared.

Update: Sorry for keeping you waiting. The info of where to buy has been forwarded to the designated team, they will review and update. It takes some time to update these info in bulk, we appreciate your patience and understanding.