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Inspire 2 disconnect - iPad 2018 - iPhone X
439 4 2018-8-26
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Ryan5973
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I just bought an Inspire 2 and an Apple 9.7" iPad (Early 2018, 32GB, Wi-Fi Only, Space Gray, MR7F2LL/A). I also have an iPhone X. Out of the box, the remote frequently disconnects from both devices even after updating all the firmware for the drone and the latest version of iOS. I have read that if you install iOS beta version 12, it will resolve the issue, but my question is how many people have to do this for their Apple devices to resolve this connectivity problem? If there's some defect in the remote controller or drone, I'd like to return the Inspire 2 for one that works like it's supposed to.




2018-8-26
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DJI Wanda
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Hi. We apologize for the inconvenience. Can you try to downgrade the firmware using DJI Assistant 2?
2018-8-27
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Ryan5973
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It appears reverting back to the previous firmware update resolved the disconnect problem.
2018-8-30
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DJI Wanda
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Ryan5973 Posted at 2018-8-30 11:23
It appears reverting back to the previous firmware update resolved the disconnect problem.

That's good to know. Please let us know if you still need more help.
2018-8-31
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Ryan5973
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After reverting to the April 18, 2018 firmware, the drone worked perfectly for (no disconnects), FOR NO MORE THAN THREE DAYS!

As of today, 08-31-2018, it disconnects constantly! I'm returning this ASAP.
2018-8-31
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